Quick Start Guide
- 05 Sep 2024
- 2 Minutes to read
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Quick Start Guide
- Updated on 05 Sep 2024
- 2 Minutes to read
- Print
- DarkLight
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Welcome to Delivery Hub! This guide provides an introduction to Delivery Hub and walks you through the implementation process, enabling you to quickly set up your shipping process. We'll cover everything from setting up shipping locations and accounts to automating packing, shipping, returns, and quotes.
Get started
Step 1: Get to know Delivery Hub
If you haven't already, take some time to read about Delivery Hub's key features and structure.
Step 2: Sign in
You can begin a 30-day trial by signing up with your email and password. For a direct link associated with your registered organization, contact your Bringg customer service representative or reach out to our sales team.
Step 3: Set up shipping locations
Each shipping location in Delivery Hub has its own shipping accounts, schedule, and shipment preparation time.
- A distribution center is a location where you fulfill orders but do not serve walk-in customers. It may also be a location where you accept and process returns.
- A store serves walk-in customers in addition to shipping orders.
- A dropoff point is a location where customers can drop off returns. It might be a location otherwise unrelated to your organization, such as a convenience store.
Step 4: Add your shipping accounts
A shipping account represents a retailer's agreement with a carrier, providing a single business agreement, invoice, and pickup schedule for a shipping location. Delivery Hub users generally have multiple shipping accounts per location.
Once you connect shipping accounts, you can add them to shipping and return rules and manually assign carriers and service levels to shipments.
Step 5: Add packages
Once you add packages, you can manually assign the items included in a shipment to packages or automate the process by enabling Smart Pack.
Learn more or get started at Settings > Packaging.
Step 6: Integrate with your OMS
If you haven't joined Delivery Hub through one of our Order Management System (OMS) integrations, you can easily connect to your OMS using Delivery Hub's API. Learn more.
Step 7: Add users
Next, add users to Delivery Hub. There are three user roles: admin, packer, and customer service. By default packers can access all screens but only make changes to Orders, Fulfillments, Shipments, and printer settings; customer service users have read-only access to all pages, and admin can access and make changes on all pages. Get started at Settings > Users.
Step 8: Set up printers
Set up printers to automatically print packing slips, shipping labels, and commercial invoices. Learn more or get started at Settings > Printing.
Step 9: Set up delivery notifications
Keep your customers updated by sending delivery notifications via SMS or email, or set up webhooks to use contact your customers via a third-party messaging service.
Next steps
Start automating your processes
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