- 04 Mar 2024
- 2 Minutes to read
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About the Bringg Driver App
- Updated on 04 Mar 2024
- 2 Minutes to read
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The Bringg Driver App is a mobile app on iOS and Android that extends Bringg's functionality from the fulfillment center to the road, enabling you to improve driver and customer experience and streamline workflows:
Improve driver onboarding and quickly scale your business
Allow drivers to seamlessly receive and navigate to assigned orders
Keep dispatchers continuously updated on route progress
Create a simple day-to-day routine for your drivers.
The Advanced Driver App provides additional capabilities to boost driver efficiency, including
Hands-free reporting of arrival and departure from pickup and dropoff locations
Camera barcode scanning
Complex proof-of-delivery using custom forms and web apps.
Bringg’s Driver App and Advanced Driver App are available as Accelerators.
Note
Some Driver App features, such as advanced driver actions, may incur additional costs from third-party providers.
Features
Driver Experience and Efficiency
Feature | Description | Plan |
---|---|---|
Multilingual support | The Driver App automatically adjusts to the language setting of the driver's mobile device. | Basic |
Hassle-free login | Drivers can access the app using an email address, phone number, or Single-Sign-On (SSO) via OpenID Connect. | Basic |
Smooth shift transitions | Drivers can start and end shifts with a swipe, ensuring a stress-free beginning and conclusion to your day. | Basic |
Scheduled breaks | Enable drivers to receive timely alerts for scheduled breaks within driver routes, prioritizing well-being. | Basic |
Customizable stops | Allow drivers to choose to rearrange stops or deliver out of sequence. | Basic |
Bringg your own device | Drivers can conveniently use the Driver App on their own devices, saving costs, increasing convenience, and reducing the time needed to check out devices. | Basic |
Pre- and post-shift forms | Require drivers to complete customizable forms, such as vehicle checks, at the start or end of their shifts. | Advanced |
Custom terminology | Customize the Driver App to use your organization’s terminology instead of Bringg’s. | Advanced |
Simplified Pickups and Dropoffs
Feature | Description | Plan |
---|---|---|
One-click updates | Efficiently track progress by marking delivery statuses such as “on the way,” “arrived,” or “complete” with a single click. | Basic |
Proof of Delivery | Capture proof of delivery (PoD) using photos, notes, signatures, barcode scans, and responses to customer queries. | Basic |
Inventory and delivery control | Seamlessly manage inventory and delivery rejections, requiring reasons for rejections for better control and analysis. | Basic |
Order clustering | Cluster deliveries at the same location to optimize routes and resources. | Basic |
Automated rejection and exception flows | Create automatic workflows to prompt driver actions or reschedule orders when rejections and exceptions occur. | Basic |
Hands-free mode | Automatically update the 'Arrived' and 'Completed' status based on geofence triggers. | Advanced |
Inventory quick scan | Speed up pickups or deliveries by scanning multiple items at once. | Advanced |
| Advanced | |
Ad-hoc pickups | Allow drivers to add inventory details for unplanned pickups and communicate the information to your other systems via webhook. | Advanced |
Effortless Route Navigation
Feature | Description | Plan |
---|---|---|
Comprehensive order overview | Provide a clear route preview by displaying orders in a list or on a map. | Basic |
Seamless navigation | Enable drivers to seamlessly connect with navigation apps such as Google Maps and Waze for turn-by-turn guidance. | Basic |
Streamlined sequencing | Save time and taps by automatically progressing to the next order in a route. | Basic |
Enhanced Customer Communication
Feature | Description | Plan |
---|---|---|
Access to customer requirements | Display order notes added by integrations, dispatchers, and customers to communicate customer requirements. | Basic |
Seamless customer interactions | Allow drivers to call or text customers, making handoffs smooth and hassle-free. | Basic |
Personalized touch | Enable drivers to upload profile photos to help customers recognize them, adding a personal touch to every delivery. | Basic |
Masked phone numbers | Safeguard privacy during driver-customer communication by using masked phone numbers, ensuring confidentiality for both parties. | Advanced |
Continuous Route Monitoring
Feature | Description | Plan |
---|---|---|
Real-time data, location, and performance monitoring | Stay connected with Bringg’s Control Tower to precisely track on-shift drivers. | Basic |
Driver unavailable status | Enable drivers to indicate temporary unavailability to pause the assignment of ad-hoc orders. | Advanced |
Driver-dispatcher chat | Enable drivers and dispatchers to communicate mid-route using in-app chats. | Advanced |