---
title: "About the Bringg Driver App"
slug: "about-the-bringg-driver-app-1"
updated: 2024-03-04T17:20:34Z
published: 2024-03-04T17:20:35Z
canonical: "help.bringg.com/about-the-bringg-driver-app-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.bringg.com/llms.txt
> Use this file to discover all available pages before exploring further.

# About the Bringg Driver App

The **Bringg Driver App** is a mobile app on iOS and Android that extends Bringg's functionality from the fulfillment center to the road, enabling you to improve driver and customer experience and streamline workflows:

- Improve driver onboarding and quickly scale your business
- Allow drivers to seamlessly receive and navigate to assigned orders
- Keep dispatchers continuously updated on route progress
- Create a simple day-to-day routine for your drivers.

The **Advanced Driver App** provides additional capabilities to boost driver efficiency, including

- Hands-free reporting of arrival and departure from pickup and dropoff locations
- Camera barcode scanning
- Complex proof-of-delivery using custom forms and web apps.

Bringg’s Driver App and Advanced Driver App are available as [Accelerators](https://edge-app.bringg.com/#/addons/).

> [!NOTE]
> Note
> 
> Some Driver App features, such as advanced driver actions, may incur additional costs from third-party providers.

![Digitize and simplify your driver's experience: increase driver productivity, improve planning with ETA accuracy, improve CSAT, and reduce proprietary costs](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/Clipboard - 2024-02-25 12.01.01.png)

# Features

### Driver Experience and Efficiency

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/Screen_Bringg For Drivers(3).png)

| Feature | Description | Plan |
| --- | --- | --- |
| **Multilingual support** | The Driver App automatically adjusts to the language setting of the driver's mobile device. | Basic |
| **Hassle-free login** | Drivers can access the app using an email address, phone number, or [Single-Sign-On (SSO) via OpenID Connect](/v1/docs/integration-guide-configure-sso-access-to-bringg). | Basic |
| **Smooth shift transitions** | Drivers can start and end shifts with a swipe, ensuring a stress-free beginning and conclusion to your day. | Basic |
| **Scheduled breaks** | Enable drivers to receive timely alerts for [scheduled breaks](/v1/docs/set-up-delivery-blocks-for-multiple-teams) within driver routes, prioritizing well-being. | Basic |
| **Customizable stops** | Allow drivers to choose to rearrange stops or deliver out of sequence. | Basic |
| **Bringg your own device** | Drivers can conveniently use the Driver App on their own devices, saving costs, increasing convenience, and reducing the time needed to check out devices. | Basic |
| **Pre- and post-shift forms** | Require drivers to complete [customizable forms](/v1/docs/set-up-driver-actions-in-order-flows), such as vehicle checks, at the start or end of their shifts. | Advanced |
| **Custom terminology** | Customize the Driver App to use your organization’s terminology instead of Bringg’s. | Advanced |

### Simplified Pickups and Dropoffs

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/image(32).png)

| Feature | Description | Plan |
| --- | --- | --- |
| **One-click updates** | Efficiently track progress by marking delivery statuses such as “on the way,” “arrived,” or “complete” with a single click. | Basic |
| **Proof of Delivery** | Capture proof of delivery (PoD) using photos, notes, signatures, barcode scans, and responses to customer queries. | Basic |
| **Inventory and delivery control** | Seamlessly manage inventory and delivery rejections, requiring reasons for rejections for better control and analysis. | Basic |
| **Order clustering** | Cluster deliveries at the same location to optimize routes and resources. | Basic |
| **Automated rejection and exception flows** | Create automatic workflows to [prompt driver action](/v1/docs/set-up-driver-actions-in-order-flows)s or [reschedule orders](/v1/docs/understanding-automations) when rejections and exceptions occur. | Basic |
| **Hands-free mode** | Automatically update the 'Arrived' and 'Completed' status based on geofence triggers. | Advanced |
| **Inventory quick scan** | Speed up pickups or deliveries by scanning multiple items at once. | Advanced |
| [**Advanced driver actions**](/v1/docs/set-up-driver-actions-in-order-flows) | - Assign specific actions to individual inventory items to ensure detailed and tailored handling. - Prompt drivers to verify customer IDs for age-restricted items like alcohol, ensuring legal compliance. - Embed links to web apps directly within the Driver App. - Build complex, conditional forms directly into the app for detailed information collection during delivery. | Advanced |
| **Ad-hoc pickups** | Allow drivers to add inventory details for unplanned pickups and communicate the information to your other systems via webhook. | Advanced |

### Effortless Route Navigation

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/Clipboard - 2024-02-25 12.00.38(1).png)

| Feature | Description | Plan |
| --- | --- | --- |
| **Comprehensive order overview** | Provide a clear route preview by displaying orders in a list or on a map. | Basic |
| **Seamless navigation** | Enable drivers to seamlessly connect with navigation apps such as Google Maps and Waze for turn-by-turn guidance. | Basic |
| **Streamlined sequencing** | Save time and taps by automatically progressing to the next order in a route. | Basic |

### Enhanced Customer Communication

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/image(30).png)

| Feature | Description | Plan |
| --- | --- | --- |
| **Access to customer requirements** | Display order notes added by integrations, dispatchers, and customers to communicate customer requirements. | Basic |
| **Seamless customer interactions** | Allow drivers to call or text customers, making handoffs smooth and hassle-free. | Basic |
| **Personalized touch** | Enable drivers to upload profile photos to help customers recognize them, adding a personal touch to every delivery. | Basic |
| **Masked phone numbers** | Safeguard privacy during driver-customer communication by using masked phone numbers, ensuring confidentiality for both parties. | Advanced |

### Continuous Route Monitoring

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/image(31).png)

| Feature | Description | Plan |
| --- | --- | --- |
| **Real-time data, location, and performance monitoring** | Stay connected with Bringg’s Control Tower to precisely track on-shift drivers. | Basic |
| **Driver unavailable status** | Enable drivers to indicate temporary unavailability to pause the assignment of ad-hoc orders. | Advanced |
| **Driver-dispatcher chat** | Enable drivers and dispatchers to communicate mid-route using in-app chats. | Advanced |