---
title: "Add a Bringg User"
slug: "add-a-bringg-user"
tags: ["Admin", "On Demand", "Own Fleet", "Bringg Platform", "Delivery Hub", "Planned"]
updated: 2024-08-07T08:18:10Z
published: 2024-08-07T08:18:10Z
canonical: "help.bringg.com/add-a-bringg-user"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.bringg.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add a Bringg User

You can add new admins, dispatchers, and drivers to Bringg by entering their details, such as contact information, skills, permissions, and teams. You can add multiple users, one immediately after another, without leaving the screen.

After you set up new users, they receive an email prompt to log in independently to set their initial password. Dispatchers and admin users can log in to the Bringg platform, and drivers can log in to the Bringg Driver App. You can also [configure SSO Access to Bringg](/v1/docs/configure-sso-access-to-bringg).

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/su-user_add_user.png)

### Before You Begin

- Confirm you have a Bringg user of type Admin.

Tip

Dispatchers can independently add driver users. [Learn more](/v1/docs/add-a-driver).

- Clarify the staffing needs in your operations department, including the teams, , and users in each fulfillment center.
- Verify the new users' details, including contact details, skills, and contractual roles, which impact their system permissions.

### Add a User

**Step 1**: Select your username > **Settings > Users > Add New User**.

**Step 2**: Select the type of user you want to add.

An admin has full access to all Bringg functionality, including all items in the navigation sidebar and settings. Dispatcher access can be controlled using privileges.

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/image-1678434772541.png)Choose to add an admin, dispatcher, or driver

**Step 3**: Enter the user's details.

Select **Show advanced fields** to see all fields.

| Field | Description |
| --- | --- |
| **Name** | (Required) Enter the user's full name. |
| **Employee ID** | Enter a user's license number or employee ID. This helps you distinguish users from one another and offers another way to search for them in the system. |
| **Email** | (Required for dispatchers and admins. For drivers, required only if **Phone** is empty.) Enter an email address, which serves as the username for signing in to the Bringg Platform. Drivers can sign in to the Driver App either with their phone number or with this email address. The user will then receive an email from registration@bringg.com with a link to set an secure minimally 8-character password when they first access the system. |
| **Phone** | (Required for drivers only if **Email** is empty) Enter the user's mobile phone number. Drivers can sign in to the Driver App. with this phone number or their email address. Select first from a predefined list of country codes, then enter the area code and phone number. Hyphens and parentheses are permitted but not required. |
| **Home Address** | Enter the user's home address for your reference. In some companies, a driver's shift or route begin when they leave home. |
| **Teams** | (Dispatchers and drivers only) Select the [teams](/v1/docs/set-up-a-team) to which you want to assign this user. To assign a dispatcher to several teams without granting admin permissions, assign them to a team which contains sub-teams. |
| **User Privileges** | (Dispatchers only) Select the permissions to give a new dispatcher. For example, you can decide if you want the user to be able to add drivers, edit delivery blocks, or view different menus from the navigation bar. |
| **Company** | Select the organization the user works for, if they are not employed by you directly. For example, contracted dispatchers and their drivers have their own company in Bringg. |
| **Job Description** | Add information about the user's specific responsibilities. |
| **Language** | (Dispatchers and admins only) Enter the user’s language. If you don't select a language, the display will default to your company's default language. |
| **User Role Options** | (Drivers only) Choose the potential user roles available to this driver. Leave this empty if you want to use the default potential roles defined for your company. |
| **User Role** | (Drivers only) Select the role currently applicable to the driver from the list of potential user roles defined in **User Role Options**. A driver can only have one user role assignment at a time. |
| **Default Transportation Type** | (Drivers only) Select the typical mode of transport, to allow Bringg to prioritize assigning certain types of orders to this driver. |
| **Skills** | (Drivers only) Select the skills associated with this driver. Skills may include the types of vehicles the driver is licensed to drive, certifications, and so on. |

**Step 4**: To add more users, select **Save and Create New**. Select **Create** to save this user only.

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/image-1678434884853.png)Save the user's information

### Provide User Access

#### Give access to admins and dispatchers

Admins and dispatchers can set their own password and access Bringg using the link and prompts they receive via email. Then can update their passwords at any time.

Tip

While the person creating a user account cannot define the initial password, select Admin users can edit passwords belonging to others through the user profile page.

#### Give access to drivers

Once you have added drivers to Bringg, instruct them to [download the Bringg Driver App](https://app.bringg.com/download.html).

After signing in to the Driver App for the first time, drivers receive another SMS with a verification code, which they must enter to complete the login.

Tip

Alternatively, users can log in using Single Sign-On (SSO). [Learn more](/v1/docs/configure-sso-access-to-bringg).

Set up skills in Bringg to automatically assign orders to routes with the right drivers and vehicles that have the capabilities necessary to fulfill them. For example, when delivering groceries you can set up a refrigerated skill that applies to all perishable orders so that route optimization and AutoDispatch automatically assign these orders to the vehicles that also have the refrigerated skill.

Note that vehicle type and capacity (weight or volume) are properties of the vehicle, not skills.

A team groups together the people and vehicles needed to fulfill orders from a specific fulfillment center or service area. It can contain drivers, dispatchers, vehicles, and orders.

For example, you can define a team as all orders and drivers assigned to a few stores in a small neighborhood. Or a team might consist of refrigeration trucks, their drivers, and orders of perishable goods. If you use carriers, you can define delivery terms to assign a team's orders to specific carrier and then use the fleet router to automatically choose the best one for each order.

To fulfill an order, you must assign it to a team, then Bringg can assign it to a route and driver or to a carrier.

Dispatchers only see drivers and orders assigned to their teams. If a driver belongs to multiple teams, the dispatcher or driver can choose which team to join at the start of each shift.

The Bringg Driver App is a mobile app on iOS and Android which extends Bringg's functionality to you, a driver. When dispatchers assign orders or update routes, each appears instantly in the Driver App as a list of destinations, which you can navigate to by launching your preferred navigation app directly from the Driver App, view all order details and instructions, complete handoff actions, and keep dispatchers automatically updated on the progress of your route, such as when traffic causes delays. When you approach a destination or fulfillment center, the Driver App can automatically check you in, triggering automatic notifications to the consumer and dispatcher that you are about to arrive, all without you taking your hands off the wheel.

A fulfillment center is your home base and where you prepare orders for dispatch. It might be a store, warehouse, factory, garage, or restaurant.

You can configure Bringg to automatically perform actions when drivers approach your fulfillment center. For example, you can make a driver available for AutoDispatch, or take them on and off shift, without requiring them to manually check in. These actions are called home events.

Each team has at least one fulfillment center, and each fulfillment center can have one or more service areas.

An order is a request for fulfillment of goods and services at a specific destination. It includes all information needed to complete it, such as the requested service or goods, the consumer's contact information, up to two destinations (e.g. pickup and delivery), and the time window.

The properties of the order's goods or services determine the vehicle and skills required to fulfill that order. For example, food deliveries may require a refrigerated vehicle while an appliance installation requires a driver with the relevant training.

You fulfill orders by assigning them to a driver, store associate, or delivery provider. You can also assign orders to routes and then assign each route to a vehicle and driver.

Inside the Bringg database and payloads an order is sometimes referred to as a task.

Delivery blocks are the daily working hours (shifts) when your company delivers to its consumers. You can assign delivery blocks to your drivers and/or vehicles, so that Bringg can consider their availability when creating routes with route optimization (RO) or AutoDispatch (AD). Drivers can also sign up for shifts (delivery blocks) directly on their Bringg Driver App.

Delivery blocks are particularly useful when drivers work independently and self-register their available working times, as in the case of *crowsourced last-mile carriers*.

You can create user roles to define groups of drivers and vehicles which have special conditions. applied to them when Bringg auto-assigns them to routes using route optimization or AutoDispatch. For example, you can define a maximum total price of goods for any driver in this role, or a maximum number of orders that Bringg can assign to a driver or vehicle per route. You can assign user roles when you set up drivers and vehicles, then edit them at any time.