---
title: "Add or View Service Areas"
slug: "add-or-view-service-areas"
updated: 2023-07-05T07:02:36Z
published: 2023-07-05T07:02:36Z
canonical: "help.bringg.com/add-or-view-service-areas"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.bringg.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add or View Service Areas

You can add or view service areas in Bringg, so you can orchestrate teams with precision and strategically assign orders, optimize routes, and minimize fulfillment delays. Bringg sends orders to your team if it's responsible for the service area of the order's destination.

You can also use service areas to:

- Assign drivers to a specific geographic area within your team's delivery scope.  
This way, drivers can be familiar with their specific area.
- Separate regions on the map to align with your business practices.  For example, if your team serves only specific zip codes within a city, define your service area based on those zip codes.

### Before You Begin

- Confirm you have a user of type Dispatcher (or admin).
- Ask your admin to grant you permission to add and edit service areas.  Otherwise, you can only view your team's service areas.

### Procedure

**Step 1:** Access your team's service area page by selecting **Drivers** **>** **Teams >** [Team Name] **> Service Areas** in the Bringg Platform.

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/su-team_access_serviceareas(1).png)***Access service area page***

You can then see any service areas applied to your team, either in map or list view.

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/su-route_servicearea_view.png)***View services areas in map or list***

**Step 2:** (Permission required) Add a new service area by selecting **Add Service Area > Add manually.**

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/su-route_servicaarea_add.png)***Add a service area***

Coming soon!  You can add multiple service areas at once via CSV upload by selecting **Add Service Area > Bulk Upload**.  
 ![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/su-route_servicearea_addbulk.png)Create service areas with a CSV upload 

**Step 3:** (Permission required) Give the service area a recognizable name.

For example, name a service area that covers a certain neighborhood with that neighborhood's name.

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/su-route_servicearea_name.png)***Name the service area***

NoteYou must name a service area in order to be able to save it.

**Step 4:** (Permission required) Define the geographic scope of a service area by entering polygon coordinates or zip codes and then selecting **Apply**.

In order to include your service areas in {{glossary.route optimization}}, define your service areas with polygon coordinates rather than zip codes.

Tip! Select the information icon to view the formats for each input.

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/su-route_servicearea_details.png)***Enter a polygon or zip codes***

**Tip!**  
You can also create a service area by selecting the polygon icon and drawing a polygon on the map.    
Click on a point on the map. Then move your cursor to the next point, and click again.![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/su-route_servicearea_create.png)***Draw a polygon on the map***

**Step 5:** (Permission required) Set the dates when a service area is active with your team.

In the list view, click on the **Effective Date** to adjust the period when your team uses this service area. Then select **OK**.

For example, your team may work in service area A year-round, and service area B only during the holiday seasons.

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/su-route_servicearea_time.png)***Set the effective dates of each service area for your team***

**Step 6:** Activate the area by selecting **Save Service Area**.

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/su-route_servicearea_save(3).png)***Save to activate the service area***

**Step 7:** Review your service areas by viewing them on the map or as a list, by selecting the list or map view icons.

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/su-route_servicearea_list(1).png)***Review your service areas***

**Step 8:** Adjust the service area's geographic scope by selecting **Edit** either by clicking on the polygon in the map, or from the list view.

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/su-route_servicearea_edit.png)***Edit a service area***

**Step 9:** Remove service areas your team does not need by selecting **Delete** from the list view.

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/su-route_servicearea_remove.png)***Delete a service area you no longer need***

An order is a request for the fulfillment of goods and services at a specific address. It includes all information needed to complete it, such as the requested service or goods, the customer’s contact information, required services (such as fragile care), and the time window.

A route is a sequence of destinations from one or more orders. Bringg can automatically create routes by calculating the fastest and most efficient route which fulfills the orders. Bringg can also help you assign the most appropriate vehicle and the driver with the correct skills to complete the order.

There are two types of routes:

1. A planned route is a route containing planned orders that you create in advance, either manually or using route optimization. For example, you can run route optimization every day at 10pm so that drivers can start their routes when they start their shifts the next morning.
2. An on demand route is a route which contains on demand orders that you create on the fly by using Autodispatch (AD), which continuously and automatically assigns orders to a team's drivers, vehicles, and routes. Common examples are deliveries for restaurants, grocery and pharmacy stores, or roadside assistance.

After you dispatch the orders in a route, drivers receive their route in their Driver App as a series of destinations, each with their associated order which they pick up or hand off to the consumer.