Set up Bringg's carrier selector to automatically assign the best carrier for each order, in line with your business priorities and delivery strategy.
Using the carrier selector saves dispatchers valuable time and guarantees the best service for you and your consumers when working with multiple carriers.
For each order, Bringg checks the ETA or delivery price offered by each carrier, which can vary by the delivery distance, dimensions of the goods, or additional services included in the order. Bringg then automatically offers the order to each carrier, starting with the cheapest or fastest, until one accepts the order. Alternately, Bringg can offer order assignments to carriers according to a predefined sequence.
For example, always offer orders first to your preferred local carrier, but if they are not available, offer the order to one of two other carriers, whichever can deliver the order fastest.
You can add your Own Fleet to the Delivery Hub features, to utilize a hybrid delivery network. Learn more.
Use the carrier selector to automatically choose the best carrier to fulfill each order
Before You Begin
Confirm you have a Bringg user of type Admin.
Find and connect to carriers for each of your locations and fulfillment offerings, using the Delivery Provider Catalog. Learn more.
Confirm that for each order, the carrier provides either their ETA, if you want to assign to the fastest carrier, or their estimated delivery price, to assign to the cheapest carrier. If a carrier does not provide their estimated delivery price, you can calculate it using rate cards.
Contact your Bringg customer service representative to activate the carrier selector.
(Recommended) Enter your delivery terms to qualify carriers for each delivery according to delivery area, or the goods and services included in the order. Learn more.
(Recommended) Configure rate cards to calculate the exact delivery costs of an order according to your contract with each carrier. Learn more.
Procedure
Step 1: To access the carrier selector, select > Delivery Hub > Carrier Selector from your navigation bar.
Navigate to the carrier selector
Step 2: Create a new rule for assigning orders to carriers by selecting Create.
Create a new assignment rule
Step 3: To assign orders to the cheapest or fastest carrier, select the relevant Rule Type.
Assign order to carriers according to their response time or delivery cost
To...
Do this...
Assign orders to the carrier with the lowest delivery cost.
Select Assign to lowest price fleet.
Bringg retrieves the delivery cost for each order from the carrier using carrier quotes or from the carrier's rate card. The cost may vary by the goods or services included in the order, the distance to the destination, or the availability of carrier drivers.
Assign orders to the carrier that can reach the customer fastest.
Select Assign to fastest fleet.
Bringg requests an ETA for each order from the carrier using carrier quotes. ETA's depend on where the drivers are currently located, whether they are fulfilling previous orders and the type of vehicle they are using.
Tip
Currently, you can only compare delivery speed between different carriers, not including your Own Fleet.
Step 4: To assign the carriers according to a preset sequence, select Assign by priority under Rule Type.
Bringg attempts to assign the order to the first carrier in the sequence, then the second, and so on.
For example, you may want to try to assign all orders to a local carrier first and then spillover to a national brand when they are not available.
Assign orders to carriers according to a preset sequence
To...
Do this...
Change the sequence of carriers.
Select the grip dots and drag the carrier to a different position in the sequence.
Add a carrier to the sequence.
Select +Add to include another carrier. If the carrier does not appear in the sequence, confirm the connection to them is active. Learn more.
Remove a carrier from consideration. For example, if a carrier only delivers express orders and remove them for a rule that applies to standard orders.
Select the trash icon icon for the carrier.
Select a fallback rule in case none of the carriers in the sequence can accept the order.
Select Define fallback and the fallback rule.
For example, you may mainly work with three large carriers that provide discounts above certain order volumes. However, during peak hours you send spillover to two crowdsourced providers. Add the carriers to a preset sequence and then select a fallback rule to assign spillover either to the cheapest or fastest crowdsourced provider.
Tip
If a carrier cancels a delivery after accepting an order and before their driver picks up goods or Bringg can not find a driver from your fleet, the carrier selector assigns the order to the next carrier, according to the rule you have set up.
Step 5: Apply the rule to all or certain teams.
For example, several teams in an area may work with the same three carriers and the same rule, while a different team works with a completely different set of carriers and a different rule.
Tip
Each team can only have one active rule at any time. Bringg highlights teams with active rules in yellow.
Define the scope of the rule
To...
Do this...
Apply a rule to all teams.
Select Set as overall default.
Search for a team.
Enter the team name in the search bar.
Apply a rule to specific teams.
Select the relevant teams from the list.
Tip
If your list of teams is long, select Show selected to view only the teams previously selected.S
Step 6: Select Apply to save a rule.
Save a new rule
Step 7: To activate a rule, activate the toggle.
The carrier selector begins assigning orders to carriers as soon as the rule is active.
Activate a rule
Step 8: To temporarily pause a rule, deactivate the toggle.
For example, during the holiday season, you may work with two additional carriers and prioritize fast delivery over low delivery costs. You can pause your typical rules and activate a temporary holiday rule instead.
Pause a rule
Step 9: To delete a rule, select the trash icon.
Step 10: Add advanced logic to your order flows with automations.
Consider whether these automations can advance your fulfillment goals:
To...
Do This...
Unassign an order from one carrier, after they accepted the delivery request, and reassign it to a different one.
For example, if the first carrier can not find a driver in time.
Build an automation that reads 30 minutes after fleet accepted order, and only if assigned a driver is no, then assign to next fleet by selecting:
Time related > Fleet > Fleet accepted order for the trigger and adjusting the time range.
Assigned a driver > No for the condition.
Assign to next fleet for the action.
Ensure a carrierdriver is assigned in time to deliver the order.
For example, if the first carrier could not find a driver after 30 minutes, allow the second carrier 20 minutes to find one, and 10 minutes for the 3rd carrier.
Create a second automation to unassign an order from one carrier and reassign it to another as detailed in this article, then make the following changes:
Set a shorter time frame. For example, if in the first automation you allowed 30 minutes for the carrier to find a driver, now set 20 minutes.
Add the condition Number of times accepted by fleet. For example, for a second attempt to find a carrier driver create the condition and only if number of times accepted by fleet is greater than 1.
Repeat as needed.
Ensure a carrier assigns a driver in time to deliver the order
Tip
View active automations by selecting Automation Rules.
View advanced logic applied to the feature
A delivery provider (DP) offers their fleet of vehicles to fulfill orders on behalf of the shipper. carriers promise different levels of service, cover specific territories, and may specialize in different types of goods and services, such as parcel retail, restaurant, and grocery delivery. You can add more carriers to expand your service coverage by finding the best fit for your business in our carrier catalog.
There are two types of carriers:
Carriers are often the more established carriers with their own branded fleet of vehicles and drivers, which they offer to shippers to fulfill their orders. Carriers can typically deliver higher volumes and a wider variety of goods around the world, and can therefore batch planned orders together, sometimes several days in advance, to offer shippers cheaper rates.
A crowd-sourced last mile carrier uses independently contracted drivers to populate its fleet. Since the drivers usually use their own vehicles, this type of carrier often fulfills hyper local orders that require more immediate fulfillment (on demand, same day, or next day orders). Their wide pool of local drivers enables them to offer cheaper rates for these deliveries.
An order is a request for the fulfillment of goods and services at a specific address. It includes all information needed to complete it, such as the requested service or goods, the customer’s contact information, required services (such as fragile care), and the time window.
delivery strategy (delivery term)
The estimated time of arrival (ETA) is the time a driver is expected to arrive at a destination. Bringg's route optimization typically schedules an order's ETA to be within its time window.
Use the Own Fleet product when you have your own driver s and vehicles which can fulfill your last mile requirements. Your dispatchers can use Bringg to assign the best drivers with the most appropriate vehicles to the most efficient route.
Your delivery network includes all the organizations that provide drivers and vehicles for your deliveries. This may include several third party carriers, external contractors or your Own Fleet. Allow Bringg to leverage your delivery network to extend your delivery coverage and minimize costs using the Delivery Hub.
A hybrid delivery network includes both your Own Fleet and third party carriers.
Admin is a type of user in Bringg who has the technical permission to access all functionality in the system. Usually this is the operations manager.
Use the carrier catalog (network) to expand your delivery coverage and service by finding the right carrier. Compare hundreds of large carriers and crowdsourced last milecarriers to find those that fit your geographic area, service requirements, workflow, and more. Bringg can automatically assign the best provider for each order, in line with your delivery strategy.
Rate cards calculate an estimate of the delivery price according to your contract with each carrier, allowing calculations that are more personalized and granular than standard carrier quotes.
Bringg's fleet router uses rate cards or carrier quotes to determine which qualified carrier can deliver an order at the lowest cost.
A delivery strategy contains the terms you define per carrier that qualify them to fulfill a certain order. You may qualify a carrier by additional services they offer, types of vehicles they use, or their service area.
If you have agreements with multiple carriers, enter the terms of delivery for each provider. For example, you might want to use one carrier for fragile lightweight orders in the city center, while another might be best for all fragile orders in the northern suburbs.
For each carrier, you can create as many terms as you need, each describing a circumstance when you would use that provider. Each term can contain multiple conditions.
Then Bringg’s fleet router can assign each order to the preferred carriers according to your strategy.
A carrier quote is an estimate from a carrier for the time or price to fulfill a specific order, and often includes more details like their availability to deliver, predicted ETA, and so on.
Bringg's fleet router requests a carrier quote for each order from all qualified carriers and assigns the order to the best one according to your preferences.
Enter your delivery strategy in Bringg to qualify carriers automatically.
A destination is the exact geolocated address associated with an order. The order may also have notes attached to help drivers access the correct destination. For example, arriving at an office complex, you need the building name, entrance number, access codes to enter, the floor number, room number, whether there are stairs or an elevator, the best place to park and so on. This information is often used to estimate the time on site.
A vehicle in your Own Fleet is paired with a driver to reach a destination on a route. Each vehicle has a type, capacity (maximum weight or dimensions), and you assign specific skills to each one to allow Bringg to choose the correct vehicle for each order. You can define the availability of vehicles in delivery blocks.
A delivery provider (DP) offers their fleet of vehicles to fulfill orders on behalf of the shipper. carriers promise different levels of service, cover specific territories, and may specialize in different types of goods and services, such as parcel retail, restaurant, and grocery delivery. You can add more carriers to expand your service coverage by finding the best fit for your business in our carrier catalog.
There are two types of carriers:
Carriers are often the more established carriers with their own branded fleet of vehicles and drivers, which they offer to shippers to fulfill their orders. Carriers can typically deliver higher volumes and a wider variety of goods around the world, and can therefore batch planned orders together, sometimes several days in advance, to offer shippers cheaper rates.
A crowd-sourced last mile carrier uses independently contracted drivers to populate its fleet. Since the drivers usually use their own vehicles, this type of carrier often fulfills hyper local orders that require more immediate fulfillment (on demand, same day, or next day orders). Their wide pool of local drivers enables them to offer cheaper rates for these deliveries.
A crowd-sourced last mile carrier uses independently contracted drivers to populate its fleet. Since the drivers usually use their own vehicles, this type of carrier often fulfills hyper local orders that require more immediate fulfillment (on demand, same day, or next day orders). Their wide pool of local drivers enables them to offer cheaper rates for these deliveries.
Save on dispatcher work hours, simplify exception management, and include custom advanced logic in your fulfillment process by using Bringg's automations to set up workflows that Bringg puts into action under specific conditions.
To create automations, build sentences that describe triggers (when X happens), conditions (and only if Y is true), and actions (then do Z), or choose from a collection of templates.
For example, you can create an automation to notify dispatchers when the weight of an order that is already assigned changes, with this statement: When an order weight is changed, and only if the order is assigned to a driver, notify via Bringg platform.
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Use the carrier selector to automatically choose the best carrier to fulfill each order
Navigate to the carrier selector
Create a new assignment rule 
Assign order to carriers according to their response time or delivery cost 
Assign orders to carriers according to a preset sequence
and drag the carrier to a different position in the sequence.
Define the scope of the rule
Save a new rule
Activate a rule
Pause a rule
.
Ensure a carrier assigns a driver in time to deliver the order
View advanced logic applied to the feature
View advanced logic applied to the feature