---
title: "A Day in the Life of a Bringg Driver"
slug: "get-started-with-the-bringg-driver-app"
tags: ["Admin", "On Demand", "Own Fleet", "Driver App", "Driver", "Bringg Platform", "Delivery Hub", "Planned"]
updated: 2024-10-14T11:05:44Z
published: 2024-10-14T11:05:44Z
canonical: "help.bringg.com/get-started-with-the-bringg-driver-app"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.bringg.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Started with the Bringg Driver App

The Bringg Driver App makes it easy for you to manage your delivery schedule, access optimized routes, and view order details including customer contacts, notes, and order inventory. The app seamlessly integrates with your preferred navigation tools while keeping you updated with real-time changes to orders and routes.

If you see a feature here that you don't find in your app, your company may have disabled it. Contact your dispatcher to suggest adding it.

> [!NOTE]
> Tip
> 
> The Driver App is built to function effectively even in areas with poor internet connectivity, allowing you to continue with your orders even while offline. To ensure you receive the latest updates and new orders, be sure to connect to the internet when you can.
> 
> If you see the No Internet Connection banner on your device, try to regain network access by moving to a location with better reception.
> 
> ![enroute_driverapp_offlinebanner](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/enroute_driverapp_offlinebanner.jpg)

## Before You Begin

- Download the app from [Google Play,](https://play.google.com/store/apps/details?id=com.bringg.driver&) the [Apple App Store](https://apps.apple.com/us/app/bringg-driver-app/id873903115), or with a link from your employer.
- Confirm you have reliable communication with your dispatcher and consumers. [Learn more](/v1/docs/stay-connected-with-the-bringg-driver-app-1) about staying connected with the Bringg Driver App.

## Log In

![Enroute_driverapp_login](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/Enroute_driverapp_login.jpg)

There are a few methods you can use to access the Driver App:

- Log in using your email and password.
- Log in using your phone number:

1. Select your country and code from the dropdown menu.
  1. Enter your phone number, then select **Send code via SMS** to receive a one-time verification code to that phone number as a text message. If you did not receive a code, tap **Resend Code**.
  2. Enter the code and select **Log In**.
- If you are next to your dispatcher, you can log in using a QR code which they can display on their screen. To log in this way, select **Log in with QR code**, then hold up your device to capture the QR code in the camera window.

## Sign up for Shifts

To sign up for shifts in the Driver App, navigate to the side menu and select **Delivery Blocks**. You can then choose from the delivery blocks that your dispatcher has made available for you. Alternatively, your dispatcher might assign shifts to you directly.

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/image-1678185492215.png)

To easily keep track of your schedule, you can save your delivery shifts to your phone's calendar by opening the sidebar and selecting **Preferences > Save delivery blocks to calendar**.

## Set a Default Navigation App

To automatically launch your preferred navigation app when heading to a destination, go to the sidebar and select **Preferences > Navigate to destination > Yes**. Then go to **Preferences > Navigation app** and select one of the navigation apps already on your phone to set it as default.

Under **Navigate to destination**, you can also tell the Driver App to **Ask** you which navigation app to use each time you tell the app you are ready to begin traveling to a destination.

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/image-1678185602280.png)

Set up a default navigation app

## Communicate with your dispatcher

To send a message to your dispatcher regarding a specific order, select the chat icon on the order page to open the chat window. Your dispatcher will receive the message along with the order number so they can quickly access the information you need.

To call or chat with your dispatcher, navigate to the sidebar and select Messages or Call Dispatch.

![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/image%2851%29.png)

Updates from dispatchers arrive as notifications inside the Driver App or on your lock screen.

#### 

The Bringg Driver App is a mobile app on iOS and Android which extends Bringg's functionality to you, a driver. When dispatchers assign orders or update routes, each appears instantly in the Driver App as a list of destinations, which you can navigate to by launching your preferred navigation app directly from the Driver App, view all order details and instructions, complete handoff actions, and keep dispatchers automatically updated on the progress of your route, such as when traffic causes delays. When you approach a destination or fulfillment center, the Driver App can automatically check you in, triggering automatic notifications to the consumer and dispatcher that you are about to arrive, all without you taking your hands off the wheel.

A route is a sequence of destinations from one or more orders. Bringg can automatically create routes by calculating the fastest and most efficient route which fulfills the orders. Bringg can also help you assign the most appropriate vehicle and the driver with the correct skills to complete the order.

There are two types of routes:

1. A planned route is a route containing planned orders that you create in advance, either manually or using route optimization. For example, you can run route optimization every day at 10pm so that drivers can start their routes when they start their shifts the next morning.
2. An on demand route is a route which contains on demand orders that you create on the fly by using Autodispatch (AD), which continuously and automatically assigns orders to a team's drivers, vehicles, and routes. Common examples are deliveries for restaurants, grocery and pharmacy stores, or roadside assistance.

After you dispatch the orders in a route, drivers receive their route in their Driver App as a series of destinations, each with their associated order which they pick up or hand off to the consumer.

An order is a request for the fulfillment of goods and services at a specific address. It includes all information needed to complete it, such as the requested service or goods, the customer’s contact information, required services (such as fragile care), and the time window.

For a dispatcher, the Bringg Platform makes your workload lighter by automating most typical dispatch and fulfillment processes, helping you deliver on time with great customer experience scores. Save hours by automatically preparing routes, finding available drivers, vehicles, and delivery providers.

You can manage by exception and let Bringg do the work, allowing you to make fast, accurate decisions by checking alerts on potential problems before they become larger issues. Bringg presents the information and functionality you need to react.