Your store staff can use the Bringg Store App to view of all upcoming consumer arrivals and order details, track progress with dynamically updated arrival times, and prepare the order on time to reduce waiting and congestion. By syncing with your inventory and retail management systems we can determine pickup availability, enabling you to offer flexible pickup options to your consumers at checkout, selecting their preferred pickup location and time, based on your real-time availability. You can even suggest nearby alternate locations with better pickup times to ease congestion and improve your customer experience. For greater privacy, consumers can also report their arrival with a single tap.
Use Bringg Click & Collect as an integral part of your omnichannel experience, enabling consumers to collect goods from a designated collection point, like inside a store, on the curbside, or from a secured locker. Click & Collect connects consumers with store associates in real-time to promote efficient store operations leading to exceptional customer collection experiences.
Omnichannel describes a unified consumer experience when browsing, ordering, and receiving goods, regardless of the channel they use (a physical store, a mobile app, or a webstore). Bringg orchestrates last mile fulfillment and integrates with all your channels, enabling consistent information so consumers can start on one channel and continue on another.
The consumer places an order for goods and services. Use Bringg to orchestrate the fulfillment of the last mile so they receive the goods and services while staying updated with Bringg's customer experience page.
To offer consumers to collect goods from a store or a locker, our customer experience page and Store App work together to to create an easy pickup experience for your consumers, by automatically recognizing their arrival, and sending them to the correct pickup spot. Bringg also supports consumers staying in their car, notifying store associates of their parking location so the goods can be brought directly to their vehicle. You can maintain a digital proof of delivery at handoff and, of course, gather customer feedback.
The consumer places an order for goods and services. Use Bringg to orchestrate the fulfillment of the last mile so they receive the goods and services while staying updated with Bringg's customer experience page.
Customer experience page (CX)
For consumers receiving their orders, they can see live updates of the status of their order on your branded customer experience page, like the driver's live location, giving an updated modern experience to the fulfillment of your goods. Consumers can also enter their feedback rating directly to you, enabling you to retain their data so you can continue building that relationship. As a fully branded page with your logo, consumers get excellent last mile experiences from your brand, whether you fulfilled with delivery providers, your Own Fleet, or Click & Collect.
The Bringg Platform is the leading cloud provider for delivery and fulfillment, helping you scale and optimize your last mile delivery operations and omnichannel customer experiences. With a real-time view of the delivery process, you get the visibility you need to ensure goods and services reach consumers safely, affordably, and on time.
Bringg empowers a collaborative ecosystem, putting the power back in your hands to drive exceptional delivery experiences at minimum cost.
Bringg helps you make fast, accurate decisions by alerting you to potential problems before they become larger issues, and presenting the information needed for you to react. With Bringg, you can fulfill orders efficiently, with more peace of mind, and better consumer satisfaction.
Bringg helps you keep pace with consumers' growing demands by offering them flexible options like express shipping, Click & Collect, green delivery, and the ability to schedule delivery when they choose.
With Bringg 's Delivery Hub you can access a diverse global network of 300+ delivery providers to expand your business and meet changing market demands. Learn more.
Increase efficiency with optimized routes and AutoDispatch, and keep track of your overall performance with real time report data.
An order is a request for the fulfillment of goods and services at a specific address. It includes all information needed to complete it, such as the requested service or goods, the customer’s contact information, required services (such as fragile care), and the time window.
Use Click & Collect for seamless in-store pickups.