Delivery blocks are the daily working hours (shifts) when your company delivers to its customers . You can assign delivery blocks to your drivers and/or vehicles, so that Bringg can consider their availability when creating routes with route optimization (RO) or AutoDispatch (AD). Drivers can also sign up for shifts (delivery blocks) directly on their Bringg Driver App.
You can set up regular repeating shift patterns to reflect your capacity to fulfill the demand for your goods and services.You can also define the number of drivers and vehicles required for each shift. For example, create recurring schedules with shifts 9am-12pm, 12-3pm, 3-6pm, and 6-9pm that require 6 drivers each, while weekends might have a different pattern and require fewer drivers.
Before You Begin
Confirm you have a user of type or admin or dispatcher with the the permission Edit Delivery Blocks.
Add your drivers (learn more) and vehicles to Bringg.
Contact your Bringg customer service representative to enable delivery blocks.
Procedure
Step 1: Access delivery blocks from the navigation bar, by selecting Drivers > Delivery Blocks.
Blocks with white backgrounds are not booked to capacity, while blue backgrounds are fully booked. Each block displays the number of drivers assigned v. the max number of drivers needed for the block.
Access delivery blocks
Step 2: Create a shift as a new delivery block by selecting Add block, and assign it an easily recognizable name, like Early mornings.
You can also add a description, to help users identify the purpose of a certain block. For example, you might describe a block as "early morning VIP deliveries."
Create a set of delivery blocks
Step 3: Define the first occurrence of this delivery block, and whether it recurs at regular intervals.
For example, you can create delivery blocks that recur weekly Mon-Fri 6-9 am January 1.
Define when the delivery block occurs
Field
Description
Date
Select the date of the first occurrence of this type of block.
Tip
(Multi-day optimization only) Select an end time that is earlier than the start time to create a delivery block that begins on one day and ends on the next. For example, for early morning deliveries where the driver needs to begin the route the night before. Contact your Bringg customer service representative to activate this feature.
Time Range
Select the start and end time of the delivery blocks. For example, create a 4-hour shift block from 8:00 am - 12:00 pm.
Reload Time
Specify a time when your drivers can return to the fulfillment center to reload between routes. For example, instruct them to return at 9:00am.
Reloading duration automatically combines the preset times for both loading and unloading.
Note
This functionality is available only for resource-based optimization (type 6). Contact your Bringg customer service representative to join.
Recurrences
Define the recurrence details by defining:
If this shift repeats on a daily, weekly or monthly basis.
The days of the week on which the block occurs.
When the recurrence should end.
Tip!
We recommend choosing Never to prevent accidental gaps in your delivery block schedule. When the delivery block schedule changes, for example at the end of the year, you can edit it to end it at that date so that you can start a new recurring block going forward.
Step 4: Define the types of breaks and their duration within this set of delivery blocks by selecting +Add break and entering the break details.
Enter the type of break, break duration, time range for taking the break, and the allowed location for taking a break. For example, you may set a 1 hr break at the fulfillment center between 12-14 PM as your driver lunch break.
Define the breaks within a shift / delivery block
Field
Description
Flex
Select to define a break that drivers can take any time within the specified time range.
Fix
Select if you require mandated breaks at specific times.
Typically, this helps ensure drivers return to the fulfillment center.
Step 5: Define the resources available during this delivery block.
Bringg uses this information when creating planned routes with route optimization (RO). You must assign drivers to each delivery block before RO creates the routes. Learn more.
To...
Do this...
Assign driver / vehicle / trailer sets. For example, if driver have a fixed schedule and always work with the same assigned vehicle.
a. Enter the number of required resources > Drivers > select specific drivers. b. Either:
Bringg automatically displays the vehicle / trailer previously assigned to this driver.
Select a vehicle/trailer from the dropdown in each driver's row.
Assign driver / vehicle/trailer pairings.
Create delivery blocks with the required number of drivers only. For example, if dispatchers assign driver schedules at the end of each week.
Enter a number of resources then select Drivers.
Set the number of drivers needed for the delivery block.
Assign specific drivers only. For example, if each driver uses their personal vehicle, or you do not manage vehicles in Bringg. Learn more.
Enter the number of required drivers > Drivers > select specific drivers.
Assign drivers to the delivery block
Assign specific vehicles only. You can also include any trailers that attach to the vehicles you chose. For example, if your workflow includes Bringg creating your routes with vehicles and then you assign drivers manually at another time. Learn more.
Enter the number of required vehicles > Vehicles > select specific vehicles. (Optional) Then select a trailer for each vehicle from the dropdown in each row.
Tip!
You can pre-assign vehicle-trailer pairs and then Bringg automatically displays the trailer once you select the vehicle.
Assign vehicles (and trailers) to the delivery block
Step 7: Enter further details for each resource.
Add resource details
To...
Do this...
Designate a resource to fulfill orders in a certain area. For example, assign motorcycles to a service area in the center of the city, where only small vehicles can enter.
Select the Service areas in the resource's row.
Prevent a resource from fulfilling orders in a certain area. For example, select the city center as an avoid area for large trucks that can not enter due to height restrictions.
Select the service area under the Avoid areas column in the resource's row.
Define the resource's starting location. Bringg uses this information when creating your routes. For example, define whether a vehicle will be located in the fulfillment center or at one of the designated parking locations.
Select the Start Location in the resource's row.
Define where the resource needs to be at the end of the route. Bringg uses this information when creating your routes. For example, a driver may need to end their route at a designated parking area closest to their house.
Select the End Location in the resource's row.
Step 8: Select Create to save this delivery block to the work schedule.
Save the delivery blocks
Step 9: Assign resources or adjust details for delivery blocks by: a. Selecting the week or date you want to adjust.
b. Select a delivery block. Note the percentage of resource capacity currently being used in the block.
c. Make your changes then select Save Changes.
d. Select whether this change should apply to a single delivery block, some, or all recurrences of the delivery block.
e. Select Apply.
Note
The percent of used capacity is a function of the idle time left on their route relative to the slot duration, as well as the weight capacity and handling units being utilized by the resources.
Adjust delivery block details of assignments.
Tip!
You can also adjust the duration of the delivery block by selecting its edge and extending or shortening the block. Adjust the time range, by selecting the block and dragging it to another location on the schedule.
Step 10: Remove a single or recurring delivery block from your schedule. Selectthe week or date you want to adjust, then select a delivery block > Delete >select whether this change should apply to a single delivery block, some, or all recurrences of the delivery block.
Note
You must remove any resources assigned to a delivery block before you can delete the delivery block itself.
Delete delivery blocks
The Bringg Platform is the leading cloud provider for delivery and fulfillment, helping you scale and optimize your last mile delivery operations and omnichannel customer experiences. With a real-time view of the delivery process, you get the visibility you need to ensure goods and services reach consumers safely, affordably, and on time.
Bringg empowers a collaborative ecosystem, putting the power back in your hands to drive exceptional delivery experiences at minimum cost.
Bringg helps you make fast, accurate decisions by alerting you to potential problems before they become larger issues, and presenting the information needed for you to react. With Bringg, you can fulfill orders efficiently, with more peace of mind, and better consumer satisfaction.
Bringg helps you keep pace with consumers' growing demands by offering them flexible options like express shipping, Click & Collect, green delivery, and the ability to schedule delivery when they choose.
With Bringg 's Delivery Hub you can access a diverse global network of 300+ delivery providers to expand your business and meet changing market demands. Learn more.
Increase efficiency with optimized routes and AutoDispatch, and keep track of your overall performance with real time report data.
Run Bringg's route optimization (RO) to reduce costs by organizing your orders into the fastest, most efficient planned routes, where each order arrives at its destination within its designated time window. If you have an Own Fleet, RO can also assign each route to a vehicle or driver who is available at that time and has the correct skills to fulfill the orders. You can configure RO with preferences like the maximum length of a route, the time on site (TOS), the time to load the vehicle, predicted and real time traffic patterns, and so on.
For example, you can ask to set route optimization (RO) to limit the number of destinations on a route, or to use the minimum number of vehicles in a route.
Each time you run route optimization on the same group of orders you may well receive a different result, as there are multiple ways to organize the same group of orders into efficient routes. Instead of reshuffling all orders each time, build on your existing plans by making focused changes where they are required using the route planner.
You can run RO manually or automatically at set days and times, for select teams or across the entire organization.
On demand orders typically use AutoDispatch (AD) instead.
AutoDispatch (AD) continuously and automatically assigns orders to a team: drivers, vehicles, creating quick ad-hoc routes as orders come in. AD enables you to prioritize efficiency, by automatically batching orders together, while adhering to very short SLAs. Bringg typically uses AD when you have an Own Fleet fulfilling on demand orders, such as deliveries for restaurants, grocery stores and pharmacies, or roadside assistance. You can use AD to build routes for select teams, or across the entire organization. Planned routes typically use route optimization instead.
A fulfillment center is your home base and where you prepare orders for dispatch. It might be a store, warehouse, factory, garage, or restaurant.
You can configure Bringg to automatically perform actions when drivers approach your fulfillment center. For example, you can make a driver available for AutoDispatch, or take them on and off shift, without requiring them to manually check in. These actions are called home events.
Each team has at least one fulfillment center, and each fulfillment center can have one or more service areas.
A fulfillment center is your home base and where you prepare orders for dispatch. It might be a store, warehouse, factory, garage, or restaurant.
You can configure Bringg to automatically perform actions when drivers approach your fulfillment center. For example, you can make a driver available for AutoDispatch, or take them on and off shift, without requiring them to manually check in. These actions are called home events.
Each team has at least one fulfillment center, and each fulfillment center can have one or more service areas.
A planned route is a route containing planned orders that you create in advance, either manually or using route optimization. For example, you can run route optimization every day at 10pm so that drivers can start their routes when they start their shifts the next morning.
You can also create on demand routes.
You can draw service areas on a map in Bringg, or use a list of zip codes, to define your distribution network. Orders that arrive in Bringg are sent to the team or carrier responsible for the service area of the order's destinations.
You can assign drivers to a specific service area within your delivery scope. This way, drivers can be familiar with their specific area, or remain nearby a specific area.
You can also use service areas to separate regions on the map to align with your business practices. For example, you might have a different delivery speed, price, or availability in some areas based on their distance from your fulfillment center. You can do this in Bringg by defining rules for each service area.
A fulfillment center can have multiple service areas, but a single service area can also belong to several fulfillment centers. For example, you might want to share a service area when your inventory is split among several warehouses, or when you need to recruit drivers from another location to assist with high demand.
Was this article helpful?
Thank you for your feedback! Our team will get back to you