Manage Your Delivery Network with Bringg's Delivery Hub
01 Aug 2024
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Manage Your Delivery Network with Bringg's Delivery Hub
Updated on 01 Aug 2024
7 Minutes to read
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Manage your network of carriers to ensure excellent, on-time service for you and your consumers. Set up Bringg's carrier selector to automatically assign the best carrier for an order, in line with your business priorities and delivery strategy. Predict costs accurately using rate cards, and use reports and dashboards to track your KPIs.
For example, set up Bringg to offer express installation orders first to your local green carrier, but if they are not available, offer the order to one of two carriers that provide installation services, whichever can reach the customer fastest. At the end of the month, see how many orders each of the carriers delivered, and adjust your contracts accordingly.
You can also implement a hybrid delivery network, by working with your Own Fleet and carriers. Bringg can then choose the cheapest or preferred option to deliver each order, by automatically assigning it to either a third party carrier or a driver from your Own Fleet.
Configure Bringg to automatically assign a carrier to an order
Before You Begin
Confirm you have a Bringg user of type Admin.
Find and connect to carriers for each of your locations and fulfillment offerings, using the Delivery Provider Catalog.
(Hybrid delivery network only) Set up your Own Fleet.
Add Your Own Fleet
If you are using a hybrid delivery network, you can include your Own Fleet as an option in the delivery hub features by selecting your username > Settings > Merchant Configuration > Web User Interface > Enable hybrid delivery network > Update.
A hybrid delivery network builds elasticity into your Own Fleet by adding third-party carriers to deliver certain orders, increasing your delivery coverage and saving costs. For example, you can use a carrier to deliver in areas with low order volumes or to deliver short, on-demand orders, allowing your drivers to focus on more complicated deliveries.
Tip
Currently, if you enable a hybrid delivery network, Bringg can choose between carriers according to price or a list of carriers ranked by priority but not by the speed of delivery.
Add Your Delivery Strategy
Set up delivery terms to automatically evaluate the compatibility of your carriers for each order, ensuring efficient delivery and alignment with your overall strategy.
If you have agreements with multiple carriers, enter the terms of delivery for each provider. For example, you might want to use one carrier for fragile lightweight orders in the city center, while another might be best for all fragile orders in the northern suburbs.
Bringg finds the carriers qualified to deliver the order
Rate cards calculate an estimate of the delivery price according to your contract with each carrier, allowing calculations that are more personalized and granular than standard carrier quotes.
Bringg's carrier selector uses rate cards or carrier quotes to determine which qualified carrier can deliver an order at the lowest cost.
Bringg calculates the exact cost of delivering each order
Automatically Assign Carriers
Step 4: Set up Bringg's Carrier Selector to automatically assign the best carrier for each order, in line with your business priorities and delivery strategy.
Using the carrier selector saves dispatchers valuable time and guarantees the best service for you and your consumers when working with multiple carriers.
Bringg automatically assigns the order to the best carrier
Track Your Data
Confirm you are achieving your fulfillment goals with your carriers.
Review the number of orders delivered by each carrier each month with Bringg carrier reports. Learn more.
Gain insights with carrier reports
Keep an eye on each carrier's on time rate and customer rating with Bringg dashboards. Learn more.
Track delivery costs and compare Bringg's estimate with the invoices you receive from your carrier, find payment information about completed orders, and export data to share with colleagues. To view this data, go to Delivery Hub > Billing.
Track your KPIs and trends using reports and dashboards
Bringg’s carrier selector automatically assign the best carrier for each order, in line with your business priorities and delivery strategy. For each order, Bringg checks the ETA or delivery price offered by each carrier. Bringg then automatically offers the order to each carrier, starting with the cheapest or fastest, until one accepts the order. Alternately, Bringg can offer order assignments to carriers according to a predefined sequence.
A delivery provider (DP) offers their fleet of vehicles to fulfill orders on behalf of the shipper. carriers promise different levels of service, cover specific territories, and may specialize in different types of goods and services, such as parcel retail, restaurant, and grocery delivery. You can add more carriers to expand your service coverage by finding the best fit for your business in our carrier catalog.
There are two types of carriers:
Carriers are often the more established carriers with their own branded fleet of vehicles and drivers, which they offer to shippers to fulfill their orders. Carriers can typically deliver higher volumes and a wider variety of goods around the world, and can therefore batch planned orders together, sometimes several days in advance, to offer shippers cheaper rates.
A crowd-sourced last mile carrier uses independently contracted drivers to populate its fleet. Since the drivers usually use their own vehicles, this type of carrier often fulfills hyper local orders that require more immediate fulfillment (on demand, same day, or next day orders). Their wide pool of local drivers enables them to offer cheaper rates for these deliveries.
An order is a request for the fulfillment of goods and services at a specific address. It includes all information needed to complete it, such as the requested service or goods, the customer’s contact information, required services (such as fragile care), and the time window.
delivery strategy (delivery term)
Green delivery defines when an Own Fleet or carrier can fulfill orders using sustainable and eco-friendly means. This can be accomplished by using sustainable materials and eco-friendly vehicles (such as electric or hybrid vehicles, bicycles, or electric scooters) or committing to achieving carbon neutrality by investing in carbon offset projects (such as planting trees).
Your delivery network includes all the organizations that provide drivers and vehicles for your deliveries. This may include several third party carriers, external contractors or your Own Fleet. Allow Bringg to leverage your delivery network to extend your delivery coverage and minimize costs using the Delivery Hub.
A hybrid delivery network includes both your Own Fleet and third party carriers.
Your delivery network includes all the organizations that provide drivers and vehicles for your deliveries. This may include several third party carriers, external contractors or your Own Fleet. Allow Bringg to leverage your delivery network to extend your delivery coverage and minimize costs using the Delivery Hub.
A hybrid delivery network includes both your Own Fleet and third party carriers.
A delivery provider (DP) offers their fleet of vehicles to fulfill orders on behalf of the shipper. carriers promise different levels of service, cover specific territories, and may specialize in different types of goods and services, such as parcel retail, restaurant, and grocery delivery. You can add more carriers to expand your service coverage by finding the best fit for your business in our carrier catalog.
There are two types of carriers:
Carriers are often the more established carriers with their own branded fleet of vehicles and drivers, which they offer to shippers to fulfill their orders. Carriers can typically deliver higher volumes and a wider variety of goods around the world, and can therefore batch planned orders together, sometimes several days in advance, to offer shippers cheaper rates.
A crowd-sourced last mile carrier uses independently contracted drivers to populate its fleet. Since the drivers usually use their own vehicles, this type of carrier often fulfills hyper local orders that require more immediate fulfillment (on demand, same day, or next day orders). Their wide pool of local drivers enables them to offer cheaper rates for these deliveries.
Bringg’s carrier selector automatically assign the best carrier for each order, in line with your business priorities and delivery strategy. For each order, Bringg checks the ETA or delivery price offered by each carrier. Bringg then automatically offers the order to each carrier, starting with the cheapest or fastest, until one accepts the order. Alternately, Bringg can offer order assignments to carriers according to a predefined sequence.
A delivery provider (DP) offers their fleet of vehicles to fulfill orders on behalf of the shipper. carriers promise different levels of service, cover specific territories, and may specialize in different types of goods and services, such as parcel retail, restaurant, and grocery delivery. You can add more carriers to expand your service coverage by finding the best fit for your business in our carrier catalog.
There are two types of carriers:
Carriers are often the more established carriers with their own branded fleet of vehicles and drivers, which they offer to shippers to fulfill their orders. Carriers can typically deliver higher volumes and a wider variety of goods around the world, and can therefore batch planned orders together, sometimes several days in advance, to offer shippers cheaper rates.
A crowd-sourced last mile carrier uses independently contracted drivers to populate its fleet. Since the drivers usually use their own vehicles, this type of carrier often fulfills hyper local orders that require more immediate fulfillment (on demand, same day, or next day orders). Their wide pool of local drivers enables them to offer cheaper rates for these deliveries.
An order is a request for the fulfillment of goods and services at a specific address. It includes all information needed to complete it, such as the requested service or goods, the customer’s contact information, required services (such as fragile care), and the time window.
delivery strategy (delivery term)
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Configure Bringg to automatically assign a carrier to an order
Bringg finds the carriers qualified to deliver the order
Bringg calculates the exact cost of delivering each order
Bringg automatically assigns the order to the best carrier
Gain insights with carrier reports
Track your KPIs and trends using reports and dashboards