---
title: "Menu Access Permissions"
slug: "menu-access-permissions"
updated: 2025-02-16T15:44:00Z
published: 2025-02-16T15:44:00Z
canonical: "help.bringg.com/menu-access-permissions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.bringg.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Menu Access Permissions

Menu-related permissions provide access to different pages or views in the Bringg Platform. All menu items are enabled by default, meaning you must create a privilege to limit users from accessing certain areas.

| Permission | Description |
| --- | --- |
| **Allow Access to Customer Care** | Enabling this provides the user with the **Support** menu item in the navigation menu. This allows them to search specific orders, whether or not the user also has access to **Dispatch** or **Planning**. |
| **Allow Access to Profile Dropdown Menu** | Adds access to the menu items under the user name, including **Edit Profile**, **Settings**, and **Log Out**. For example, use for store associates who can share a user. |
| **Allow Dispatchers to manage Vehicles** | Provides access to create, edit, and remove vehicles from **Teams** > **Vehicles**. |
| **Billing Portal** | Adds the **Billing** page under the **Delivery Hub** menu section, and allows the user to perform all functions available there. For example, the user can request refunds from carriers. |
| **Customers Menu** | Adds the Customers page to the user's menu and allows them to perform all functions available there. For example, the user can view each customer's details. |
| **Dispatch Menu** | Adds the **Dispatch** and **Planning** views to the user's menu and allows them to perform all functions available there. For example, the user can cancel orders and run route optimization. > [!NOTE] > Note > > **Planning** will display in the navigation only if enabled on the organization’s account. |
| **Drivers Menu** | Adds the Drivers page to the user's menu and allows them to perform all functions available there. For example, the user can start a driver's shift. If not enabled, the user has no access to the driver page, and will reach a blank page if a URL is shared. |
| **Enable Chat** | Displays the **Chat** navigation item in the menu. It opens the **Chat** page where the user can communicate via text-based chat with their drivers. |
| **History Menu** | Adds the **History** page to the user's menu and allows users to access all canceled or completed orders assigned to any teams to which the dispatcher belongs. For example, the user can search an order to view its status and check if any issues occurred. |
| **Reports Menu** | Adds the **Reports** page under the **Analytics** menu section, and allows the user to perform all functions available there. This includes access to **system reports** for resources belonging to the same team(s) as the dispatcher. > [!NOTE] > Note > > The **Company** filter does not apply, since dispatchers cannot access **companie**s. If not enabled, the **Reports** navigation item does not display in the platform menu. |
| **Teams Menu** | This adds access to the Teams page through the **Teams** button in the Drivers page, and allows the user to perform all functions available there. For example, the user can create a new team. |
| **User Types Menu** | Adds access to the **Users Role** page through the **User Roles** button in the Drivers page, and allows the user to perform all functions available there. For example, the user can add a new user role. |
| **View Delivery Slots** | Allows users to view delivery slots for the team(s) to which they are assigned. |

Additional Permissions:

- [Admin-related permissions](/v1/docs/admin-related-permissions) relate to **Settings** usually reserved for admin users. We recommend assigning these permissions sparingly.
- [Order-related permissions](/v1/docs/order-related-permissions) enable the user to perform different actions related to orders:
- [Driver management permissions](/v1/docs/driver-management-permissions) give users access to update driver details, edit shifts, and perform select driver-related actions.

If you see a permission in the platform that does not appear in any of the indexed lists, verify that it is not a [no longer supported permission](/v1/docs/sunsetting-permissions).

To learn how to apply permission groups, return to [Set up User Privileges.](/v1/docs/set-up-user-privileges)