Order-related Permissions

Permission

Description

Access Orders

Select whether to provide permissions to view all open orders, only company orders, or no orders in the Dispatch and Planning views.

Note

The user can only view Planning with this permission if Planning is activated on their organization’s account.

Acknowledge Order

Allows the user to acknowledge an order once created in Bringg before it progresses to the next step of the preparation flow.  

If not enabled, even if the acknowledge functionality is enabled for a team, the user will not receive the acknowledgement prompt.

Allow to Assign Vehicle to Run

Allows the user to assign a vehicle to a route. Learn more.

Allow to Cancel Orders

Allows the user to cancel orders. Learn more.

Allow dispatchers to fulfill orders

Gives the dispatcher access to fulfill orders remotely on behalf of drivers.  For example, if a driver loses battery charge before starting the order, or if they have trouble fulfilling particular actions.

Allow to Edit Order Details

Allows the user to edit order details on the order's page or in the dispatch and planning views.

Allow to Lock/Unlock Orders

Allows the user to signify that an order should or should not be edited further on the order's page or in the dispatch and planning views. For example, the user can lock an order after they have finished assigning a vehicle and driver to notify other dispatchers that this order no longer needs attention.

Allow to Reschedule canceled orders

This activates the Reschedule action on the order details screen of a canceled order.

Otherwise the action is appears disabled.

Allow to Run Optimization

Allows the user to initiate route optimization.

Allow User to Select a Different Route Identifier

Allows the user to choose a different preset route identified in the Planning view.

Allow to send a task from Planning to Dispatch

Allows the user to dispatch orders by selecting the Send to Drivers button on the planning page. The order then appears in the Driver's App and the Dispatch views in the Bringg Platform.

Allow using Route Planner in Dispatch

Allows user to make targeted changes to an optimized route, like adding unassigned orders to a specific point in a route, using the route planner in the Dispatch tab. This exposes the Route Planner button if more than one order is selected.

If not enabled, the Route Planner button does not display.

Allow using Route Planner in Planning

Allows user to make targeted changes to an optimized route, like adding unassigned orders to a specific point in a route, using the route planner in the Planning tab. This exposes the Route Planner button if more than one order is selected.

If not enabled, the Route Planner button does not display.

Allow viewing consumer verification code

Allow user to view verification PIN code from Order Details page.

Assign Driver to Order

Allows the user to assign a driver to fulfill an order on the dispatch and planning views.

Complete Order from Dashboard

Allows the user to mark an order as fulfilled by selecting an order > More Actions > Complete Orders in the Bringg Platform.

Create Orders

Allows user to manually create new orders by selecting Add Order or Create Order in the Dispatch and Planning views in the Bringg Platform.
Users with this permission can also duplicate orders from  the order detail screen by selecting More Actions or Actions > Duplicate.
If not enabled, these actions do not appear or are disabled.

Order CSV Import - Edit Headers

Allows a user to make changes to the column headings when uploading orders via CSV.

Reassign Fleet

Allows the user to assign an order to a different carrier in the dispatch and planning views of the Bringg Platform.

Send to Preparation

If the preparation app is enabled, this permission allows the user to send an order to preparation.  Without this permission, even if the app is enabled, the Send to Prep button will not appear for the user.

View Orders

Allows user to view, but not edit, orders in the Bringg Platform.

If not enabled, selecting an order ID from the list view leads to a blank details page.