--- title: "Send Webhooks with Automations" slug: "send-custom-webhooks-with-automations" updated: 2024-01-28T18:31:16Z published: 2024-01-28T18:31:16Z canonical: "help.bringg.com/send-custom-webhooks-with-automations" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.bringg.com/llms.txt > Use this file to discover all available pages before exploring further. # Send Webhooks with Automations Open for Early AdoptersContact your Bringg representative to begin using this automation tool. You can facilitate seamless workflows between all the systems you manage with automations to send a webhook. For example, set a webhook to fire when orders are late, triggering another system to place a phone call, email, or SMS to each affected customer. Or send another when an order is updated to require installation, notifying the dispatcher to assign the right kind of driver. ![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/su_automation_webhook(1).png) ## Before You Begin - Confirm you have a user account of type **Admin**. - Decide on the specific circumstances in your planning or dispatch flows when you need to send webhooks. - (Optional) For enhanced webhook security, set up authentication methods in **Settings** > **Platform Integrations** > **AUTHENTICATION METHODS.** ## Procedure **Step 1**: Select the automation scope, trigger, and conditions to define the circumstances when the the action should take place. [Learn more](/v1/docs/automate-workflows-with-automations). For example, select the **Trigger** of **Event happened > Order is about to be late** and the **Condition** of **last waypoint** **> minutes until > time window ends** is **less than 15** condition to send an alert when new rush orders are created. **Step 2**: To set up the webhook, select **Then do this > Send webhook** as the **action**. **Step 3:** Add the endpoint URL for the webhook notification. **Step 4:** (Optional) Choose the applicable **A****uthentication method**. **Step 5:** Add the applicable payload information you wish to include in the webhook. **Step 6:** Save and the custom action by selecting **Create Automation** or **Save Changes**. ![](https://cdn.document360.io/a18074ef-073a-4ab1-bcab-12625715280e/Images/Documentation/image-1678723802769.png)***Save your automation***