Bringg has improved the flexibility of our assignment engines, allowing you to utilize a hybrid delivery network. Bringg can now choose the cheapest or preferred option to deliver each order, by automatically assigning it to either a third party delivery provider or a driverfrom your Own Fleet, enabling you to extend your delivery coverage and minimize costs.
Set up your Own Fleet in Delivery Terms , Rate Cards, and the carrier selector starting December 5, 2022. Learn more.
Date Spanning Routes
Bringg's route optimization now supports routes spanning two calendar days, enabling you to accurately plan routes for overnight and early morning delivery times.
Learn more about setting date spanning delivery blocks here, and creating an overnight route, here.
Contact your Bringg customer service representative to create routes spanning up to 24 hours across two days.
Traffic Integration
Bringg now offers traffic integration to improve the efficiency and accuracy of your routes and driver selection.
This premium tool considers anticipated and real time traffic for specific dates and times as well as road hazards and restrictions to help you:
Allocate tasks, assign driver, and sequence orders for maximum efficiency within a planned route.
Share more precise real time ETAs with your consumers.
Locate and assign the closest drivers to respond to .
For example, with traffic integration Bringg may sequence adriver's deliveries from north to south, if northbound traffic will be heavier at the scheduled time.
Contact your Bringg customer service representative to learn more about pricing and how you can start using traffic integration. Learn more.
BI Dashboard Catalog
Bringg’s enhanced BI Dashboard now offers a robust catalog of widgets to help you better monitor and streamline your operations. Select the widgets with the data you most need to see, and add them to your dashboard for at-a-glance visibility.
For example, to monitor driver efficiency, choose the widgets that track on-time arrival rates, deliveries per hour, and of drivers at the delivery location. Use the data to identify gaps in efficiency and make necessary adjustments to your .
Coming soon: Create separate dashboards for different purposes, and share them with relevant users.
Contact your Bringg customer service representative to begin using the BI Dashboard catalog. Once enabled, select Analytics > BI Dashboard > Add Widget. Learn more.
Create and Manage Service Plans
As part of Bringg's effort to give you greater autonomy in managing your fulfillment operations, you can now add and modify service plans directly in the Bringg Platform. Use service plans throughout your order flow, to ensure you reach each one of your commitments to customer.
For example, you can set up an alert that notifies yourdispatchers if an order with a VIP service plan has not been assigned to a driver within a specific time frame.
To access Service Plans in Bringg, select Settings > Merchant Configuration > Service plans starting December 5, 2022. Learn more.
Single Sign-On (SSO)
Bringg is helping you get working faster with Single Sign-On (SSO) capabilities that you can activate directly from the Bringg Platform. SSO simplifies login for web platform users and adds an extra layer of security, allowing you to access Bringg using the same set of credentials that you use for other management systems.
To set up SSO for you and your dispatchers, select Settings > Platform Integrations starting December 12, 2022. Learn more.
Announcements in the Bringg Driver App
Bringg now communicates new features, underused functionality, and other updates directly in the Driver App, ensuring your drivers are prepared for upcoming changes and utilize the Driver App to its full potential.
Your delivery network includes all the organizations that provide drivers and vehicles for your deliveries. This may include several third party carriers, external contractors or your Own Fleet. Allow Bringg to leverage your delivery network to extend your delivery coverage and minimize costs using the Delivery Hub.
A hybrid delivery network includes both your Own Fleet and third party carriers.
An order is a request for the fulfillment of goods and services at a specific address. It includes all information needed to complete it, such as the requested service or goods, the customer’s contact information, required services (such as fragile care), and the time window.
Bringg’s carrier selector automatically assign the best carrier for each order, in line with your business priorities and delivery strategy. For each order, Bringg checks the ETA or delivery price offered by each carrier. Bringg then automatically offers the order to each carrier, starting with the cheapest or fastest, until one accepts the order. Alternately, Bringg can offer order assignments to carriers according to a predefined sequence.
Run Bringg's route optimization (RO) to reduce costs by organizing your orders into the fastest, most efficient planned routes, where each order arrives at its destination within its designated time window. If you have an Own Fleet, RO can also assign each route to a vehicle or driver who is available at that time and has the correct skills to fulfill the orders. You can configure RO with preferences like the maximum length of a route, the time on site (TOS), the time to load the vehicle, predicted and real time traffic patterns, and so on.
For example, you can ask to set route optimization (RO) to limit the number of destinations on a route, or to use the minimum number of vehicles in a route.
Each time you run route optimization on the same group of orders you may well receive a different result, as there are multiple ways to organize the same group of orders into efficient routes. Instead of reshuffling all orders each time, build on your existing plans by making focused changes where they are required using the route planner.
You can run RO manually or automatically at set days and times, for select teams or across the entire organization.
On demand orders typically use AutoDispatch (AD) instead.
Traffic integration is a premium tool you can add to Bringg to improve the efficiency and accuracy of your routes, estimated arrival times (ETA), estimated leaving time (ETL), and driver selection.
Use traffic integration to optimize routes more effectively
Traffic integration adds maps, data, and other services that consider anticipated and real time traffic for specific dates and times as well as road hazards and restrictions to help you:
Allocate and sequence orders and assign drivers for maximum efficiency within a planned route. For example, with traffic integration Bringg may sequence adriver's deliveries from north to south, if northbound traffic will be heavier at the scheduled time.
Share more precise real time ETAs with your consumers who use the Bringg consumer page to keep them informed of any delays early on. For example, let them know when you first pick up their order from the fulfillment center that you will reach them later than planned due to predicted traffic delays.
Locate and assign the closest drivers to respond to on demand orders by leveraging the data and maps to know exactly which driver can get to the destination the quickest, even if geographically they may be further away.
A planned route is a route containing planned orders that you create in advance, either manually or using route optimization. For example, you can run route optimization every day at 10pm so that drivers can start their routes when they start their shifts the next morning.
You can also create on demand routes.
The estimated time of arrival (ETA) is the time a driver is expected to arrive at a destination. Bringg's route optimization typically schedules an order's ETA to be within its time window.
Bringg's analytics dashboard offers live monitoring of your KPIs with rich graphical widgets. You can use your data to improve efficiency, save money, and share in reports to executives. For example, you can compare the on-time deliveries between different carriers or time periods to see which business strategies are most cost-effective.
An order flow defines all the stages of fulfillment from when an order enters Bringg to when the order is completed or cancelled.
You can define order flows for different types of goods and consumers to fit your company's policy. These flows can determine who prepares the order, its time window, and the driver actions to complete fulfillment.
If you mark a step as mandatory, the flow cannot proceed until the driver starts and completes this step. For example, you may define a separate flow for prescription medicines to require a signature at handoff.
Building order flows includes all eventualities, including defining the steps for drivers if goods are damaged. Or, if you work mostly with Own Fleet, you may need a spillover plan to assign orders to carriers during high volume periods.
The Bringg Driver App can prompt drivers to perform driver actions for any order, or only those which have certain types of goods. It can suggest to perform these actions at the start of a shift, at the end, or during handoff (after check-in or before checkout).
You can add variations to your order flows using service plans in order to offer consumers different levels of service. For example, a basic plan may assign default delivery slots, while over the threshold plans may offer consumers faster fulfillment, or the option to choose a specific arrival date or time.
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