# Bringg

> Knowledge base documentation for Bringg.

## Own Fleet & Hybrid

- [About the Bringg Platform](https://help.bringg.com/docs/about-the-bringg-platform.md)
- [About Bringg Own Fleet](https://help.bringg.com/docs/about-bringg-own-fleet.md)
- [About Bringg Click & Collect](https://help.bringg.com/docs/about-bringg-click-and-collect.md)
- [Rolling Out the Bringg Platform](https://help.bringg.com/docs/rolling-out-the-bringg-platform.md)
- [A Day in the Life of a Bringg Admin](https://help.bringg.com/docs/a-day-in-the-life-of-a-bringg-ops-manager.md)
- [About the Bringg Driver App](https://help.bringg.com/docs/about-the-bringg-driver-app-1.md)
- [Set Up a Team](https://help.bringg.com/docs/set-up-a-team.md)
- [Add a Bringg User](https://help.bringg.com/docs/add-a-bringg-user.md)
- [Add a Driver](https://help.bringg.com/docs/add-a-driver.md)
- [Add a Vehicle](https://help.bringg.com/docs/add-a-vehicle.md)
- [Configure SSO Access](https://help.bringg.com/docs/configure-sso-access-to-bringg.md)
- [Set Up Skills](https://help.bringg.com/docs/set-up-skills.md)
- [Set Up User Privileges](https://help.bringg.com/docs/set-up-user-privileges.md)
- [Menu Access Permissions](https://help.bringg.com/docs/menu-access-permissions.md)
- [Admin-related Permissions](https://help.bringg.com/docs/admin-related-permissions.md)
- [Order-related Permissions](https://help.bringg.com/docs/order-related-permissions.md)
- [Driver Management Permissions](https://help.bringg.com/docs/driver-management-permissions.md)
- [No Longer Supported Permissions](https://help.bringg.com/docs/no-longer-supported-permissions.md)
- [Set Up Preset Views](https://help.bringg.com/docs/set-up-preset-views.md)
- [Set Up Delivery Blocks](https://help.bringg.com/docs/set-up-delivery-blocks.md)
- [Set Up Delivery Blocks for Multiple Teams](https://help.bringg.com/docs/set-up-delivery-blocks-for-multiple-teams.md)
- [Set Up Service Areas](https://help.bringg.com/docs/service-areas.md)
- [Add Traffic Variables to Service Areas](https://help.bringg.com/docs/add-traffic-variables-to-service-areas.md)
- [About Slots Availability](https://help.bringg.com/docs/about-slots-availability.md)
- [Create Delivery Slots](https://help.bringg.com/docs/delivery-slots.md)
- [Update Delivery Slots](https://help.bringg.com/docs/update-delivery-slots.md)
- [Suspend Fulfillment  Services with Blackouts](https://help.bringg.com/docs/blackouts.md)
- [Set Up Service Plans](https://help.bringg.com/docs/add-variations-to-your-order-flows-using-service-plans.md)
- [Set Up Custom Attributes](https://help.bringg.com/docs/custom-attribute.md)
- [Set Up Driver Actions](https://help.bringg.com/docs/set-up-driver-actions-in-order-flows.md)
- [Canceling or Rescheduling Failed Orders](https://help.bringg.com/docs/set-up-procedures-for-canceling-or-rescheduling-failed-orders.md)
- [Set Up Automations](https://help.bringg.com/docs/automate-workflows-with-automations.md)
- [Add Orders Manually](https://help.bringg.com/docs/add-orders-manually.md)
- [About Route Optimization](https://help.bringg.com/docs/about-route-optimization-in-bringg.md)
- [Understand Optimization Settings](https://help.bringg.com/docs/optimization-settings-overview.md)
- [Edit Default Optimization Settings](https://help.bringg.com/docs/edit-route-optimization-defaults.md)
- [Customize Team-Level Optimization Settings](https://help.bringg.com/docs/customize-route-optimization-settings.md)
- [Add Vehicle Profiles for  Improved Optimization](https://help.bringg.com/docs/add-vehicle-profiles.md)
- [About Bringg Delivery Hub](https://help.bringg.com/docs/about-the-bringg-delivery-hub.md)
- [Manage Your Delivery Network with Bringg's Delivery Hub](https://help.bringg.com/docs/manage-your-delivery-network-with-bringgs-delivery-hub.md)
- [Add Carriers from the Catalog](https://help.bringg.com/docs/add-carriers-from-the-catalog.md)
- [Set Up Delivery Terms](https://help.bringg.com/docs/set-up-delivery-terms.md)
- [Set Up Rate Cards](https://help.bringg.com/docs/set-up-calculation-of-carrier-costs-with-rate-cards.md): Discover how to optimize delivery costs using Bringg's rate card setup guide. Learn to configure rate cards as an accurate alternative to unpredictable carrier quotes, ensuring cost-efficient choices for each order. This article walks you through manually configuring rate cards or efficiently bulk-adding them via CSV, and covers entering contract details, managing base fees and surcharges, and comparing carrier invoices against rate card estimates.
- [Assign Carriers Based on Order Attributes](https://help.bringg.com/docs/set-up-the-carrier-selector-with-attributes.md): Learn to automate carrier assignments based on a variety of order attributes like delivery costs, ETA, order dimensions, and more, ensuring that each order is handled by the best-suited carrier at the lowest cost, fastest delivery time, or based on priority or vendor allocation ratios.
- [Set Up the Carrier Selector](https://help.bringg.com/docs/auto-assign-carriers-with-the-fleet-router.md)
- [Create Package Labels](https://help.bringg.com/docs/intergration-guide-create-package-labels-automatically-for-each-carrier.md)
- [Confirm Data Alignment with your carriers](https://help.bringg.com/docs/integration-guide-confirm-data-alignment-with-your-carriers.md)
- [Plan your Integration as a Carrier with Bringg](https://help.bringg.com/docs/plan-your-integration-as-a-carrier-with-bringg.md)
- [Implement your Integration with Bringg as a Carrier](https://help.bringg.com/docs/implement-your-integration-with-bringg-as-a-carrier.md)
- [Test your Integrations with Bringg as a Carrier](https://help.bringg.com/docs/test-your-integrations-with-bringg-as-a-carrier.md)
- [Allow Customers to Choose a Delivery Time with Delivery Slots](https://help.bringg.com/docs/allow-customers-to-choose-a-delivery-time-with-delivery-slots.md)
- [Create Branded Email Templates](https://help.bringg.com/docs/create-branded-email-templates.md)
- [Send Emails with Automations](https://help.bringg.com/docs/send-emails-with-automations.md)
- [Set Up SMS and Email Notifications to Connect with Customers](https://help.bringg.com/docs/integration-guide-set-up-sms-and-email-notifications-to-connect-with-consumers.md)
- [Set Up Customer Notifications with Automations](https://help.bringg.com/docs/set-up-consumer-notifications-with-automations.md)
- [Add Webhook Authentication Methods](https://help.bringg.com/docs/add-webhook-authentication-methods.md)
- [Introducing the New Dispatch and Planning Experience](https://help.bringg.com/docs/introducing-the-new-dispatch-and-planning-experience.md)
- [Plan and Dispatch Routes](https://help.bringg.com/docs/plan-and-dispatch-routes.md)
- [Monitor and Update Routes](https://help.bringg.com/docs/monitor-and-update-routes.md)
- [Send Webhooks](https://help.bringg.com/docs/send-webhooks.md): Use Bringg webhooks to notify other enterprise systems as soon as a predefined ​event​ occurs. For example, update your order management systems when an ​order​ arrives at its ​destination.
- [Send Webhooks with Automations](https://help.bringg.com/docs/send-custom-webhooks-with-automations.md)
- [Set Up Alerts with Automations](https://help.bringg.com/docs/set-up-alerts-with-automations.md)
- [Set up Custom Actions with Automations](https://help.bringg.com/docs/set-up-custom-actions-with-automations.md)
- [Set Up Floating Inventory](https://help.bringg.com/docs/floating-inventory.md)
- [Send Customers a Verification Pin Code](https://help.bringg.com/docs/send-consumers-a-verification-pin-code.md)
- [Understand Why Drivers Reject Order Assignments](https://help.bringg.com/docs/understand-why-drivers-reject-order-assignments.md)
- [Configurations Audit (Change Log)](https://help.bringg.com/docs/intergration-guide-troubleshoot-system-settings-with-configuration-changes-log.md)
- [Resolve Delivery Problems by Checking Alerts](https://help.bringg.com/docs/resolve-delivery-problems-by-checking-alerts-1.md)
- [Build Reports for Custom Analytics](https://help.bringg.com/docs/build-reports-for-custom-analytics-original.md)
- [Schedule or Share a Bringg Report](https://help.bringg.com/docs/dispatcher-guide-share-a-bringg-report.md)
- [Merge Bringg Report Data with Other Sources](https://help.bringg.com/docs/merge-bringg-report-data-with-other-sources.md)
- [Keep Track of KPIs with the Analytics Dashboard](https://help.bringg.com/docs/keep-track-of-kpis-with-the-analytics-dashboard.md)
- [Edit Widgets](https://help.bringg.com/docs/edit-widgets.md)
- [Bringg's Accelerators](https://help.bringg.com/docs/accelerators-bringg.md)
- [A Day in the Life of a Bringg Dispatcher](https://help.bringg.com/docs/a-day-in-the-life-of-a-bringg-dispatcher.md)
- [Find an Order in Bringg](https://help.bringg.com/docs/find-an-order-in-bringg.md)
- [Cancel an Order in Bringg](https://help.bringg.com/docs/cancel-an-order-in-bringg.md)
- [Add a Driver](https://help.bringg.com/docs/add-a-driver-2.md)
- [Assign a Driver](https://help.bringg.com/docs/assign-a-driver.md)
- [Assign a Delivery Assistant](https://help.bringg.com/docs/assign-a-delivery-assistant.md)
- [Add or View Service Areas](https://help.bringg.com/docs/add-or-view-service-areas.md)
- [Set Up Delivery Blocks](https://help.bringg.com/docs/define-shifts-and-availability-of-resources-with-delivery-blocks.md)
- [Create Routes for Planned Orders (with Route Optimization)](https://help.bringg.com/docs/create-routes-for-planned-orders-with-route-optimization.md)
- [Adjust Routes for Planned Orders (with the Route Planner)](https://help.bringg.com/docs/adjust-routes-for-planned-orders-with-the-route-planner.md)
- [Preview Changes to Route KPIs](https://help.bringg.com/docs/preview-changes-to-route-kpis.md)
- [Assign On Demand Orders for Fulfillment](https://help.bringg.com/docs/assign-on-demand-orders-for-fulfillment.md)
- [Assign a Different Driver for Orders on a Planned Route](https://help.bringg.com/docs/assign-a-different-driver-for-orders-on-a-planned-route.md)
- [Assign a Vehicle / Trailer to a Route](https://help.bringg.com/docs/assign-a-vehicle-trailer-to-a-route.md)
- [Assign a Different Carrier for an Order](https://help.bringg.com/docs/assign-a-different-carrier-for-an-order.md)
- [Dispatch Orders with Bringg](https://help.bringg.com/docs/dispatch-orders-with-bringg.md)
- [Monitor Routes](https://help.bringg.com/docs/monitor-routes.md)
- [Fulfill Orders Remotely (on Behalf of Drivers)](https://help.bringg.com/docs/fulfill-orders-remotely-on-behalf-of-drivers.md)
- [Track Floating Inventory](https://help.bringg.com/docs/floating-inventory-dispatcher.md)
- [Chat with Drivers](https://help.bringg.com/docs/chat-with-drivers.md)
- [Resolve Delivery Problems by Checking Alerts](https://help.bringg.com/docs/dispatcher-guide-resolve-delivery-problems-by-checking-alerts.md)
- [Build Reports for Custom Analytics](https://help.bringg.com/docs/build-reports-for-custom-analytics-1.md)
- [Schedule or Share a Bringg Report](https://help.bringg.com/docs/share-a-bringg-report-1.md)
- [Edit Widgets](https://help.bringg.com/docs/edit-widgets-2.md)
- [Get Started with the Bringg Driver App](https://help.bringg.com/docs/get-started-with-the-bringg-driver-app.md)
- [Optimize Your Phone for the Bringg Driver App](https://help.bringg.com/docs/stay-connected-with-the-bringg-driver-app.md)
- [Fulfill Orders with the Driver App](https://help.bringg.com/docs/get-started-with-the-bringg-driver-app-1.md)
- [Take a Break During My Shift](https://help.bringg.com/docs/take-a-break-during-my-shift.md)
- [Handle Floating Inventory](https://help.bringg.com/docs/floating-inventory-driver.md)
- [Product update - Q1 2026](https://help.bringg.com/docs/q1-2026-bringg-product-updates.md)
- [Product Update – December 2025](https://help.bringg.com/docs/whats-new-december-2025.md)
- [Product Update - Autumn 2025](https://help.bringg.com/docs/whats-new-highlights-enhancements-autumn-2025.md)
- [Product Update - Spring 2025](https://help.bringg.com/docs/product-update-spring-2025.md)
- [Product Update - January 2025](https://help.bringg.com/docs/whats-new-january-2025.md)
- [What's New December 2024](https://help.bringg.com/docs/whats-new-december-2024.md)
- [What's New Fall 2024](https://help.bringg.com/docs/whats-new-fall-2024.md)
- [What's New September 2024](https://help.bringg.com/docs/whats-new-september-2024.md)
- [What's New Summer 2024](https://help.bringg.com/docs/whats-new-summer-2024.md)
- [What's New June 2024](https://help.bringg.com/docs/whats-new-june-2024.md)
- [What's New May 2024](https://help.bringg.com/docs/whats-new-may-2024.md)
- [What's New April 2024](https://help.bringg.com/docs/whats-new-april-2024.md)
- [What's New March 2024](https://help.bringg.com/docs/whats-new-march-2024.md)
- [What's New February 2024](https://help.bringg.com/docs/whats-new-february-2024.md)
- [What's New January 2024](https://help.bringg.com/docs/whats-new-january-2024.md)
- [What's New January 2023](https://help.bringg.com/docs/whats-new-january-2023.md)
- [What's New February 2023](https://help.bringg.com/docs/whats-new-february-2023.md)
- [What's New March 2023](https://help.bringg.com/docs/whats-new-march-2023.md)
- [What's New April 2023](https://help.bringg.com/docs/whats-new-april-2023.md)
- [What's New May 2023](https://help.bringg.com/docs/whats-new-may-2023.md)
- [What's New June 2023](https://help.bringg.com/docs/whats-new-june-2023.md)
- [What's New July 2023](https://help.bringg.com/docs/whats-new-july-2023.md)
- [What's New August 2023](https://help.bringg.com/docs/whats-new-august-2023.md)
- [What's New September 2023](https://help.bringg.com/docs/whats-new-september-2023.md)
- [What's New October 2023](https://help.bringg.com/docs/whats-new-october-2023.md)
- [What's New November 2023](https://help.bringg.com/docs/whats-new-november-2023.md)
- [What's New December 2023](https://help.bringg.com/docs/whats-new-december-2023.md)
- [Release Notes](https://help.bringg.com/docs/release-notes.md): See what’s new in the latest release - new features, enhancements, and bug fixes, plus notes on impact and availability.
- [\[old\] Release Notes: Bringg Platform](https://help.bringg.com/docs/release-notes-bringg-platform.md)
- [\[old\] Release Notes: iOS Bringg Driver App](https://help.bringg.com/docs/release-notes-ios-bringg-driver-app.md)
- [\[old\] Release Notes: Android Bringg Driver App](https://help.bringg.com/docs/release-notes-android-bringg-driver-app.md)
- [Required Two-Factor Authentication (2FA)](https://help.bringg.com/docs/required-two-factor-authentication-2fa.md)
- [Personal Information (or Personal Data) Privacy](https://help.bringg.com/docs/personal-identifiable-information.md)

## Delivery Hub

- [About Bringg Delivery Hub](https://help.bringg.com/delivery-hub/docs/about-bringg-delivery-hub.md): Bringg Delivery Hub enables you to scale at your own pace while reaching customers worldwide with a single integration.
- [Delivery Hub Statuses](https://help.bringg.com/delivery-hub/docs/delivery-hub-statuses.md)
- [Delivery Hub Structure and Data Flow](https://help.bringg.com/delivery-hub/docs/delivery-hub-structure-and-data-flow.md)
- [About Rate Shopping in Delivery Hub](https://help.bringg.com/delivery-hub/docs/rate-shopping-in-delivery-hub.md): Delivery Hub offers three methods of rate shopping, including shipping rules, quotes at checkout, and manual selection.
- [Glossary](https://help.bringg.com/delivery-hub/docs/glossary.md)
- [Quick Start Guide](https://help.bringg.com/delivery-hub/docs/quick-start-guide.md): This guide walks you through the implementation process, enabling you to quickly set up your shipping processes.
- [Add Shipping Locations](https://help.bringg.com/delivery-hub/docs/add-shipping-locations.md)
- [Connect Your Shipping Accounts to Delivery Hub](https://help.bringg.com/delivery-hub/docs/connect-your-shipping-accounts-to-delivery-hub.md): Delivery Hub makes it easy for you to connect with all your traditional and same-day carriers. You can ship international, domestic, and local shipments from a single solution.
- [Test Shipment Tracking](https://help.bringg.com/delivery-hub/docs/test-shipment-tracking.md): Test shipment tracking, webhooks, and delivery notifications by simulating status advancement.
- [Delivery Hub's API](https://help.bringg.com/delivery-hub/docs/delivery-hub-api.md)
- [Configure Webhooks to Receive Status Updates in your Other Systems](https://help.bringg.com/delivery-hub/docs/configure-webhooks.md)
- [Get Started with Bringg Delivery Hub on Shopify](https://help.bringg.com/delivery-hub/docs/delivery-hub-on-shopify.md)
- [Auto-Assign Carriers Using Shipping Rules](https://help.bringg.com/delivery-hub/docs/set-up-shipping-rules.md): Use shipping rules to automatically assign the best carrier to fulfill each shipment. For each shipment, Delivery Hub checks if all attributes of a shipping rule are true.
- [Add Users to Delivery Hub](https://help.bringg.com/delivery-hub/docs/add-users-to-delivery-hub.md)
- [Configure Packages in Delivery Hub](https://help.bringg.com/delivery-hub/docs/goals-configure-packages-in-delivery-hub.md)
- [Enable Packaging Suggestions Using Smart Pack](https://help.bringg.com/delivery-hub/docs/enable-smart-pack.md)
- [About Documents and Printing](https://help.bringg.com/delivery-hub/docs/about-documents-and-printing.md)
- [Install the Bringg Printing App on a Printer Server](https://help.bringg.com/delivery-hub/docs/install-the-bringg-printing-app-on-a-printer-server.md)
- [Troubleshoot Printing](https://help.bringg.com/delivery-hub/docs/troubleshoot-printing.md)
- [Select a Printer for Each Document Type](https://help.bringg.com/delivery-hub/docs/select-a-printer-for-each-document-type.md)
- [Print Documents for a Shipment](https://help.bringg.com/delivery-hub/docs/print-documents-for-a-shipment-1.md)
- [About the Fulfillments Page](https://help.bringg.com/delivery-hub/docs/about-the-fulfillments-page.md)
- [Create Custom Shipments](https://help.bringg.com/delivery-hub/docs/manually-create-shipments.md)
- [Edit Fulfillment Inventory](https://help.bringg.com/delivery-hub/docs/add-missing-inventory-information.md)
- [Update Fulfillment Addresses](https://help.bringg.com/delivery-hub/docs/update-fulfillment-address.md)
- [Assign Packaging to a Shipment](https://help.bringg.com/delivery-hub/docs/pack.md): Delivery Hub streamlines the packing and shipping process by providing you with all the information you need to select the most efficient packaging and carrier.
- [Assign a Carrier and Service Level to a Shipment](https://help.bringg.com/delivery-hub/docs/assign-a-carrier-and-service-level-to-a-shipment.md)
- [Troubleshoot Shipments Rejected by Carriers](https://help.bringg.com/delivery-hub/docs/troubleshoot-rejected-shipments.md): Delivery Hub can automate your shipping processes, allowing you to manage operations by exception.
- [Update Shipment Details](https://help.bringg.com/delivery-hub/docs/update-shipment-details.md)
- [Reassign and Cancel Shipments](https://help.bringg.com/delivery-hub/docs/reassign-and-cancel-shipments.md)
- [Print Documents for a Shipment](https://help.bringg.com/delivery-hub/docs/print-documents-for-a-shipment.md)
- [Auto-Assign Carriers Using Shipping Rules](https://help.bringg.com/delivery-hub/docs/auto-assign-carriers-using-shipping-rules.md): Use shipping rules to automatically assign the best carrier to fulfill each shipment. For each shipment, Delivery Hub checks if all attributes of a shipping rule are true.
- [Find Order Details and Status to Support Customers](https://help.bringg.com/delivery-hub/docs/find-orders-in-delivery-hub.md)
- [Configure Webhooks to Receive Status Updates in your Other Systems](https://help.bringg.com/delivery-hub/docs/configure-webhooks-1.md)
- [Configure Delivery Notifications](https://help.bringg.com/delivery-hub/docs/configure-delivery-notifications.md)
- [Enable Independent Tracking with the Delivery Tracking UI](https://help.bringg.com/delivery-hub/docs/delivery-tracking.md): Enhance customer experience and reduce WISMO calls with Delivery Hub's self-service delivery and driver tracking pages
- [Build Reports for Custom Analytics in Delivery Hub](https://help.bringg.com/delivery-hub/docs/build-reports-for-custom-analytics-in-delivery-hub.md): In Delivery Hub's Report Builder, you can prepare, schedule, and share reports with all the data that you need to perform your own analysis and make strategic decisions.
- [Schedule and Share a Delivery Hub Report](https://help.bringg.com/delivery-hub/docs/share-a-delivery-hub-report.md)
- [Merge Delivery Hub Report Data with Other Sources](https://help.bringg.com/delivery-hub/docs/merge-delivery-hub-report-data-with-other-sources.md)
- [Keep Track of KPIs with the Analytics Dashboard](https://help.bringg.com/delivery-hub/docs/keep-track-of-kpis-with-the-analytics-dashboard.md)
- [Edit Widgets](https://help.bringg.com/delivery-hub/docs/edit-dashboard-widgets.md)
- [FAQ: Setting Up Delivery Hub](https://help.bringg.com/delivery-hub/docs/setting-up-delivery-hub.md)
- [FAQ: Data in Delivery Hub](https://help.bringg.com/delivery-hub/docs/data-in-delivery-hub.md)
- [FAQ: Packing and Booking](https://help.bringg.com/delivery-hub/docs/packing-and-booking.md)
- [FAQ: Tracking and Customer Experience](https://help.bringg.com/delivery-hub/docs/tracking-and-customer-experience.md)
- [Release Notes: Delivery Hub](https://help.bringg.com/delivery-hub/docs/release-notes.md)