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An order is a request for fulfillment of goods and services at a specific destination. It includes all information needed to complete it, such as the requested service or goods, the consumer's contact information, up to two destinations (e.g. pickup and delivery), and the time window.

The properties of the order's goods or services determine the vehicle and skills required to fulfill that order. For example, food deliveries may require a refrigerated vehicle while an appliance installation requires a driver with the relevant training.

You fulfill orders by assigning them to a driver, store associate, or delivery provider. You can also assign orders to routes and then assign each route to a vehicle and driver.

Inside the Bringg database and payloads an order is sometimes referred to as a task.