Customer experience page (CX)

Driver Guide


For consumers receiving their orders, they can see live updates of the status of their order on your branded customer experience page, like the driver's live location, giving an updated modern experience to the fulfillment of your goods. Consumers can also enter their feedback rating directly to you, enabling you to retain their data so you can continue building that relationship. As a fully branded page with your logo, consumers get excellent last mile experiences from your brand, whether you fulfilled with carriers, your Own Fleet, or Click & Collect.