Use the Bringg Delivery Hub to seamlessly connect to the world’s leading carriers while maintaining full visibility and control of your operations and customer experiences. This means that you can easily manage your personalized network of carriers like a natural extension of your own business. With Bringg, your consumers see your brand at every delivery touchpoint, from checkout through to receiving their deliveries on the customer experience page, even when you use carriers. Browse our carrier network spanning hyper-local, parcel, white-glove, big and bulky, and green fleets (to name a few); then choose the provider which fits your needs best.
Figure 1. About the Delivery Hub
Carrier Network
Use the carrier catalog (network) to expand your delivery coverage and service by finding the right carrier. Compare hundreds of large carriers and crowdsourced last mile carriers to find those that fit your geographic area, service requirements, workflow, and more. Bringg can automatically assign the best provider for each order, in line with your delivery strategy.
Set up Bringg's carrier selector to automatically assign the best carrier for each order, in line with your business priorities and delivery strategy.
Using the carrier selector saves dispatchers valuable time and guarantees the best service for you and your consumers when working with multiple carriers.
For each order, Bringg checks the ETA or delivery price offered by each carrier, which can vary by the delivery distance, dimensions of the goods, or additional services included in the order. Bringg then automatically offers the order to each carrier, starting with the cheapest or fastest, until one accepts the order. Alternately, Bringg can offer order assignments to carriers according to a predefined sequence.
For example, always offer orders first to your preferred local carrier, but if they are not available, offer the order to one of two other carriers, whichever can deliver the order fastest.
When you enter your delivery strategy into Bringg, you describe the types of orders which would use one carrier over another. Learn more.
The Bringg Platform is the leading cloud provider for delivery and fulfillment, helping you scale and optimize your last mile delivery operations and omnichannel customer experiences. With a real-time view of the delivery process, you get the visibility you need to ensure goods and services reach consumers safely, affordably, and on time.
Bringg empowers a collaborative ecosystem, putting the power back in your hands to drive exceptional delivery experiences at minimum cost.
Bringg helps you make fast, accurate decisions by alerting you to potential problems before they become larger issues, and presenting the information needed for you to react. With Bringg, you can fulfill orders efficiently, with more peace of mind, and better consumer satisfaction.
Bringg helps you keep pace with consumers' growing demands by offering them flexible options like express shipping, Click & Collect, green delivery, and the ability to schedule delivery when they choose.
With Bringg 's Delivery Hub you can access a diverse global network of 300+ delivery providers to expand your business and meet changing market demands. Learn more.
Increase efficiency with optimized routes and AutoDispatch, and keep track of your overall performance with real time report data.
Customer experience page (CX)
For consumers receiving their orders, they can see live updates of the status of their order on your branded customer experience page, like the driver's live location, giving an updated modern experience to the fulfillment of your goods. Consumers can also enter their feedback rating directly to you, enabling you to retain their data so you can continue building that relationship. As a fully branded page with your logo, consumers get excellent last mile experiences from your brand, whether you fulfilled with delivery providers, your Own Fleet, or Click & Collect.
Green delivery defines when an Own Fleet or delivery provider can fulfill orders using sustainable and eco-friendly means. This can be accomplished by using sustainable materials and eco-friendly vehicles (such as electric or hybrid vehicles, bicycles, or electric scooters) or committing to achieving carbon neutrality by investing in carbon offset projects (such as planting trees).
A delivery provider (DP) offers their fleet of vehicles to fulfill orders on behalf of the shipper. carriers promise different levels of service, cover specific territories, and may specialize in different types of goods and services, such as parcel retail, restaurant, and grocery delivery. You can add more carriers to expand your service coverage by finding the best fit for your business in our carrier catalog.
There are two types of carriers:
Carriers are often the more established carriers with their own branded fleet of vehicles and drivers, which they offer to shippers to fulfill their orders. Carriers can typically deliver higher volumes and a wider variety of goods around the world, and can therefore batch planned orders together, sometimes several days in advance, to offer shippers cheaper rates.
A crowd-sourced last mile carrier uses independently contracted drivers to populate its fleet. Since the drivers usually use their own vehicles, this type of carrier often fulfills hyper local orders that require more immediate fulfillment (on demand, same day, or next day orders). Their wide pool of local drivers enables them to offer cheaper rates for these deliveries.
A crowd-sourced last mile carrier uses independently contracted drivers to populate its fleet. Since the drivers usually use their own vehicles, this type of carrier often fulfills hyper local orders that require more immediate fulfillment (on demand, same day, or next day orders). Their wide pool of local drivers enables them to offer cheaper rates for these deliveries.
delivery strategy (delivery term)
A delivery provider (DP) offers their fleet of vehicles to fulfill orders on behalf of the shipper. carriers promise different levels of service, cover specific territories, and may specialize in different types of goods and services, such as parcel retail, restaurant, and grocery delivery. You can add more carriers to expand your service coverage by finding the best fit for your business in our carrier catalog.
There are two types of carriers:
Carriers are often the more established carriers with their own branded fleet of vehicles and drivers, which they offer to shippers to fulfill their orders. Carriers can typically deliver higher volumes and a wider variety of goods around the world, and can therefore batch planned orders together, sometimes several days in advance, to offer shippers cheaper rates.
A crowd-sourced last mile carrier uses independently contracted drivers to populate its fleet. Since the drivers usually use their own vehicles, this type of carrier often fulfills hyper local orders that require more immediate fulfillment (on demand, same day, or next day orders). Their wide pool of local drivers enables them to offer cheaper rates for these deliveries.
An order is a request for the fulfillment of goods and services at a specific address. It includes all information needed to complete it, such as the requested service or goods, the customer’s contact information, required services (such as fragile care), and the time window.
delivery strategy (delivery term)
The estimated time of arrival (ETA) is the time a driver is expected to arrive at a destination. Bringg's route optimization typically schedules an order's ETA to be within its time window.
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