Add a Bringg User

Ops Manager Guide

publicationDate
2023-03-19
Role
Ops Manager

You can add new admins, dispatchers, and drivers to Bringg, by entering their details like contact information, skills, permissions, and teams. You can add multiple users, one immediately after another, without leaving the screen.

After you set up new users, they can login independently via email or single sign-on (SSO), and Drivers can log in to the Bringg Driver App. Configure SSO Access to Bringg.

Add new employees to Bringg
Figure 1. Add new employees to Bringg

 

Before You Begin
  • Confirm you have a Bringg user of type Admin.

    Tip

    Dispatchers can independently add driver users. Learn more.

  • Clarify the staffing needs in your operations department, including the teams, service areas, and users in each fulfillment center.

  • Verify the details of the new users, including contact details, skills, and their contractual role which impacts the permissions they have in the system.

Procedure
  1. Select your username > Settings > Users > Add New User .

    Access the window to add a user
    Figure 2. Access the window to add a user

  2. Select the type of user you want to add.

    An admin has full access to all Bringg functionality, including all items in the navigation sidebar and settings. Dispatcher users' access can be controlled using privileges.

    Choose to add an admin, dispatcher, or driver
    Figure 3. Choose to add an admin, dispatcher, or driver

  3. Enter the user's details.

    Select Show advanced fields to see all fields.

    Field

    Description

    Name

    (Required) Enter user's full name.

    Employee ID

    Enter a user's license number or employee ID. This helps you distinguish users from one another and offers another way to search them in the system.

    Email

    (Required. For drivers, required only if Phone is empty.)

    Enter an email address which serves as the username for signing in to the Bringg Platform. Drivers can sign in to the Driver App either with their phone number or with this email address.

    Password

    Enter the user's initial password which contains at least 4 characters. Users can change it independently at any time. Drivers can use this to access their Driver App.

    Tip

    If your company enabled added security, this field is not displayed, as Bringg invites new users to create their own password when they first access the system.

    Phone

    (Required for drivers only if Email is empty)

    (Required for drivers only if Email is empty) Enter user's mobile phone number. Drivers can sign in to the Driver App. with this phone number or their email address, Select first from a predefined list of country codes, then enter area code and phone number. Hyphens and parentheses are permitted but not required.

    Home Address

    Enter the user's home address for your reference. In some companies, a driver's shift/route begins when they leave home.

    Teams

    (Dispatchers and drivers only)

    Select the teams which you want to assign to this user. Learn more.

    To assign a dispatcher to several teams without granting admin permissions, assign them to a team which contains sub-teams. Learn more.

    User Privileges

    (dispatcher only) Select the permissions to give a new dispatcher. For example, you can decide if you want the user to be able to add drivers, edit delivery blocks, or view different menus from the navigation bar.

    Company

    Select the organization the user works for, if they are not employed by you directly. For example, contracted dispatchers and their drivers have their own company in Bringg.

    Job Description

    Add information about the user's specific responsibilities.

    Language

    (Dispatchers and admins only) If you don't select a language, the display will default to your company's default language.

    User Role Options

    (driver only)

    Choose the potential user roles available to this driver. Leave this empty if you want to use the default potential roles defined for your company.

    User Role

    (drivers only)

    Select the role currently applicable to the driver from the list of potential user roles defined in User Role Options. A driver can only have one user role assignment at a time.

    Default Transportation Type

    (Drivers only)

    Select the typical mode of transport, to allow Bringg to prioritize assigning certain types of orders to this driver.

    Skills

    (drivers only)

    Select the skills associated with this driver. Skills may include the types of vehicles the driver is licensed to drive, certifications, and so on.

  4. To add more users select Save and Create New, or select Create to save this user only.

    Save the user information
    Figure 4. Save the user information

  5. Share access instructions with the new user.

    Admins and dispatchers can access Bringg at http://app.bringg.com using their email as the username, and the temporary password you entered. Then they can update the password at any time.

    Once you have added drivers to Bringg, instruct them to download the Bringg Driver App.

    After signing in to the Driver App for the first time, the driver receives another SMS with a verification code, which they must enter to complete the login.

    Tip

    Alternatively, users can log in using Single Sign-On (SSO). Learn more.