https://help.bringg.com/docs header header header header cell cell cell cell cell cell cell cell cell cell cell cell Wed, 19 Aug 2026 09:20:05 GMT Product Updates > Bringg Release Notes https://help.bringg.com/docs/release-notes https://help.bringg.com/docs/release-notes Know why a Carrier cancelled an Order, in your own words. Why it matters When a carrier cancels an order, the reason behind it determines what you do next. If a driver couldn't reach the consumer, the Order likely needs to be rescheduled. If the Customer refused the delivery, it shouldn't be. The action only makes sense if the reason is clear. Today, Carriers report cancellation reasons differently. Some provide unique reason codes or IDs, others simply pass along reason text or driver notes wit ... Tue, 04 Aug 2026 18:05:19 GMT Admin > Grow network https://help.bringg.com/docs/map-cancellation-reasons https://help.bringg.com/docs/map-cancellation-reasons Bringg is upgrading the data infrastructure behind its reporting tools to make analytics faster, more accurate, and ready for what's next. This work strengthens the foundation that powers the Report Builder and BI dashboard within the Bringg platform. To stay clear of operating hours, this upgrade is being rolled out gradually, by environment, according to the schedule below. Find your environment to see your migration window. Environment Migration schedule EU3 August 23 EU2 September 13 US2 ... Sun, 02 Aug 2026 12:36:42 GMT Product Updates > What's New > 2026 Updates https://help.bringg.com/docs/reporting-infrastructure-upgrade https://help.bringg.com/docs/reporting-infrastructure-upgrade Smarter POD Validation Merchants rely on POD photos to verify successful deliveries and investigate customer disputes, but carrier-uploaded images often vary greatly in quality and relevance. In many cases, images fail to clearly prove that a delivery was completed, forcing merchants to absorb refund costs because they cannot confidently challenge customer claims. AI-powered POD quality validation is being introduced to help determine whether uploaded images meet operational delivery requirement ... Mon, 22 Jun 2026 18:47:34 GMT Product Updates > What's New > 2026 Updates https://help.bringg.com/docs/q2-what-s-new https://help.bringg.com/docs/q2-what-s-new Meetups: assign task across multiple routes and keep them connected Meetups is a capability meant to support deliveries where work needs to be split into separate tasks across different routes. Without this, teams need to manually coordinate between routes and tasks can lose connection during planning and execution. It allows tasks from the same order to be assigned to different routes based on capacity and skills. It also keeps these tasks connected by showing clear links and indicators in Orde ... Mon, 20 Apr 2026 08:42:28 GMT Product Updates > What's New > 2026 Updates https://help.bringg.com/docs/q1-2026-bringg-product-updates https://help.bringg.com/docs/q1-2026-bringg-product-updates New release notes page availableThis page will no longer be updated after March 3, 2026.For the latest release notes, please visit the new page and click Follow to stay informed.Android AppAndroid App v.2.13.0February 1st, 2026KeyRelease Note DescriptionBRNGG-43778The stop/waypoint Time section on Android has been aligned with iOS. ETAs are now hidden when null or empty, ensuring a cleaner and more consistent user experience across platforms.BRNGG-44895All Terms of Service and Privacy Policy lin ... Wed, 04 Mar 2026 07:21:11 GMT Product Updates > Bringg Release Notes https://help.bringg.com/docs/release-notes-android-bringg-driver-app https://help.bringg.com/docs/release-notes-android-bringg-driver-app The Bringg Driver App for iOS is under constant development and maintenance to improve its features and functionality. Each release includes general updates to fix bugs and improve stability, and some introduce new and improved features.Note about early adopter featuresSome features may still be in the early adoption phase, meaning that they are in beta and not yet generally available. To request access to a feature in early adoption, reach out to your Bringg admin.Bringg Drive App v.1.178.0Nove ... Wed, 04 Mar 2026 07:21:06 GMT Product Updates > Bringg Release Notes https://help.bringg.com/docs/release-notes-ios-bringg-driver-app https://help.bringg.com/docs/release-notes-ios-bringg-driver-app New release notes page available This page will no longer be updated after March 3, 2026. For the latest release notes, please visit the new page and click Follow to stay informed. The Bringg Platform is under constant development and maintenance to improve its features and functionality. Note about early adopter features Some features may still be in the early adoption phase, meaning that they are in beta and not yet generally available. To request access to a feature in early adoption, reac ... Wed, 04 Mar 2026 07:20:57 GMT Product Updates > Bringg Release Notes https://help.bringg.com/docs/release-notes-bringg-platform https://help.bringg.com/docs/release-notes-bringg-platform What’s New – December 2025 Bringg end of year updates focus on routing, planning, and dispatching workflows, improving how teams operate on a daily basis. Clearer optimization application with simultaneous updates The process of applying optimization results has been improved to make it easier to understand and follow, especially when working with large teams. Optimization results are now applied in parallel across routes, instead of being applied one route at a time. Routes, orders, and task u ... Mon, 19 Jan 2026 14:39:58 GMT Product Updates > What's New > 2025 Updates https://help.bringg.com/docs/whats-new-december-2025 https://help.bringg.com/docs/whats-new-december-2025 Here is everything you need to know about the Autumn 2025 releases. To receive email updates each time we publish updates about new Features and Capabilities, please click “Follow” at the top of our What’s New and Release Notes pages. optimizing planning & setup These updates strengthen the upstream foundations that shape cost accuracy, schedule integrity, and workflow consistency across complex fulfillment operations. streamlined relay creation workflow Relay is now available to streamline long ... Mon, 22 Dec 2025 10:58:10 GMT Product Updates > What's New > 2025 Updates https://help.bringg.com/docs/whats-new-highlights-enhancements-autumn-2025 https://help.bringg.com/docs/whats-new-highlights-enhancements-autumn-2025 Driver actions are the stages in an {{glossary.order flow}} which a {{glossary.driver}} performs in the {{glossary.Bringg Driver App}} to complete the fulfillment of that {{glossary.order}}. You can set up mandatory and optional actions to prompt drivers to take a payment, obtain the customer's signature, take a photo, fill out a form, open a webpage, and scan a barcode to confirm a {{glossary.handoff}}.The {{glossary.Bringg Driver App}} can prompt drivers to perform driver actions for all order ... Tue, 13 May 2025 14:20:43 GMT Admin > Create order flows > Order Specifications https://help.bringg.com/docs/set-up-driver-actions-in-order-flows https://help.bringg.com/docs/set-up-driver-actions-in-order-flows Save on dispatcher work hours, simplify exception management, and include custom advanced logic in your fulfillment process by using Bringg's automations to set up workflows that Bringg puts into action under specific conditions.To create automations, build sentences that describe triggers (when X happens), conditions (and only if Y is true), and actions (then do Z), or choose from a collection of templates.Bringg presents the relevant options in each step according to your selections and data a ... Thu, 27 Mar 2025 20:32:46 GMT Admin > Create order flows > Automations https://help.bringg.com/docs/automate-workflows-with-automations https://help.bringg.com/docs/automate-workflows-with-automations Set up permissions for s or s with privileges. Limit or extend access to certain pages, or to perform specific actions to ensure users have access to what they need in order to work effectively. Use privileges to provide user profiles for different roles, such as third-party dispatchers, store associates, and customer service representatives who should not have access to your entire Bringg Platform.For example, a customer care representative should be able to view all orders but not assign drive ... Thu, 27 Mar 2025 19:48:48 GMT Admin > Build teams > User (Dispatcher) Privileges https://help.bringg.com/docs/order-related-permissions https://help.bringg.com/docs/order-related-permissions Set up permissions for s or s with privileges. Limit or extend access to certain pages, or to perform specific actions to ensure users have access to what they need in order to work effectively. Use privileges to provide user profiles for different roles, such as third-party dispatchers, store associates, and customer service representatives who should not have access to your entire Bringg Platform.For example, a customer care representative should be able to view all orders but not assign drive ... Thu, 27 Mar 2025 19:43:11 GMT Admin > Build teams > User (Dispatcher) Privileges https://help.bringg.com/docs/admin-related-permissions https://help.bringg.com/docs/admin-related-permissions Important: Required Two-Factor Authentication (2FA)Good news!  In order to ensure better protection of both our platform and your user data, Bringg will be implementing a required two-factor authentication (2FA) process for users (admins and dispatchers) of the Bringg platform beginning May 1, 2025.This change will take effect when the user next logs in to the platform after May 1, and only applies to those accounts that do not yet use a single sign-on (SSO) service.While requiring 2FA is an imp ... Thu, 27 Mar 2025 12:26:21 GMT Data and Security https://help.bringg.com/docs/required-two-factor-authentication-2fa https://help.bringg.com/docs/required-two-factor-authentication-2fa Important: Required Two-Factor Authentication (2FA)Good news!  In order to ensure better protection of both our platform and your user data, Bringg will be implementing a required two-factor authentication (2FA) process for users (admins and dispatchers) of the Bringg platform beginning May 1, 2025.This change will take effect when the user next logs in to the platform after May 1, and only applies to those accounts that do not yet use a single sign-on (SSO) service.While requiring 2FA is an imp ... Thu, 27 Mar 2025 12:25:13 GMT Product Updates > What's New > 2025 Updates https://help.bringg.com/docs/product-update-spring-2025 https://help.bringg.com/docs/product-update-spring-2025 Open for Early AdoptersContact your representative to begin using this feature.  Applicable to planned routes only.  Learn more.Plan, dispatch, and monitor routes with maximum visibility to make better, more informed decisions that utilize your resources effectively, increasing on-time and in-full rates and reducing WISMO calls. Prepare and optimize delivery routes and resource allocation by considering factors such as delivery windows, resource skills, and order locations.  Adjust routes to ma ... Tue, 11 Mar 2025 11:09:05 GMT Admin > Manage operations https://help.bringg.com/docs/plan-and-dispatch-routes https://help.bringg.com/docs/plan-and-dispatch-routes You can use 's route monitor to supervise while s are en-route, to prevent or resolve delivery issues.  displays {{glossary.planned route}}s on a timeline, on a map, and as a list with each route's details, ensuring that you have all the information you need for route monitoring.For example, identify when a {{glossary.route}} is running late at a glance by the yellow orders in the timeline, use the map to find where the is located, then reassign some of their orders to another nearby.NoteRoute ... Tue, 11 Mar 2025 08:31:50 GMT Admin > Manage operations https://help.bringg.com/docs/monitor-and-update-routes https://help.bringg.com/docs/monitor-and-update-routes Open for Early AdoptersContact your representative to begin using this feature.Dispatchers and planners need to make decisions quickly, adapting to changes in real time.  To do this, they need maximum visibility so they can make clear, correct, and informed decisions.Enter Bringg's new and improved dispatch and planning experience. Representing a significant leap in logistics and fulfillment technology, its modern and streamlined interface is designed to  enhance visibility and simplify navigat ... Wed, 05 Mar 2025 10:51:09 GMT Admin > Manage operations https://help.bringg.com/docs/introducing-the-new-dispatch-and-planning-experience https://help.bringg.com/docs/introducing-the-new-dispatch-and-planning-experience Set up permissions for s or s with privileges. Limit or extend access to certain pages, or to perform specific actions to ensure users have access to what they need in order to work effectively. Use privileges to provide user profiles for different roles, such as third-party dispatchers, store associates, and customer service representatives who should not have access to your entire Bringg Platform.For example, a customer care representative should be able to view all orders but not assign drive ... Mon, 03 Mar 2025 13:11:44 GMT Admin > Build teams > User (Dispatcher) Privileges https://help.bringg.com/docs/no-longer-supported-permissions https://help.bringg.com/docs/no-longer-supported-permissions