Assess Driver Availability
  • 08 Apr 2024
  • 1 Minute to read
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Assess Driver Availability

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Article Summary

Easily assign orders to available drivers during a shift.  Colors on the Dispatch map and Planning page show you who is available to accept new order assignments.

Before You Begin

  • Verify that you have a user account of type Dispatcher (or Admin.
  • Add drivers to Bringg.  Learn more.
  • Add orders to Bringg either manually, or via an integration.  Contact your Bringg representative with any questions.

Procedure

Step 1: Open Bringg and navigate to Planning, Dispatch > List, or Dispatch > Map.

Step 2: Manually assign an order to a driver.

To...

Do this...

(Own Fleet only) Assign an order to a driver.

Select the order's row in the Assign To column to open the list of drivers.

Manually assign a driver

 

Tip
You can also assign a driver from the order page.
Access the list of drivers by selecting driver, then enter a driver's name or choose from the list.
Assign a driver in the order page

 

StatusDescription
Green Driver is on shift and available.  
BlueDriver has already received one or more order assignments.  You can assign them additional orders. 
GreyDriver is offline. This status can occur for any of the following reasons: 
  • The driver's internet or GPS tracking is not working.
  • The driver does not have location permissions set correctly.  Show the driver how to log in, start shift, and set locations permissions correctly.
Never logged-inThis status indicates the driver downloaded the app, but has yet to log in.
Show the driver how to log in, start shift, and set locations permissions correctly.
Note
These statuses apply both when assigning orders to drivers, as well as when viewing a driver's location pin on the monitoring map.







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