Release Notes: Bringg Platform
- 08 Apr 2024
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Release Notes: Bringg Platform
- Updated on 08 Apr 2024
- 15 Minutes to read
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The Bringg Platform is under constant development and maintenance to improve its features and functionality.
| Key | Release notes description | Date |
|---|---|---|
| 30301 | Now you can access Bringg’s help portal directly from within the Bringg platform. See articles connected to the part of the product you're using, so the information you need is accessible when and where you work. To access the documentation portal, select Help > Bringg Help Center from the sidebar. | 8/04/2024 |
| 17220 | The report builder can now track the total number of manual reassignments per order and identify the users who reassigned them, as well as when the reassignments took place. These offer detailed insights into order changes and team performance. | 07/April/2024 |
| 23412 | Bringg's system reports now include comprehensive filtering capabilities for more precise data analysis. The filters directly align with each report's existing columns. | 07/April/24 |
| 20871 | The automations platform now allows you to send customers a tracking link in private mode, concealing the exact location of your drivers and improving the security of items with higher value. | 23/March/24 |
| 12332 | You can now indicate areas where a driver/vehicle should either enter or avoid, by designating a service area or avoid area for each resource in delivery blocks. For example, set a service area to send a particular driver to an area they are familiar with and an avoid zone to prevent a large truck from entering a crowded city center. | 7/April/2024 |
| 28357 | The automation center now lets you send more precise time windows to customers by setting an action to adjust and round time windows by set amounts before or after the planned delivery window based on what the optimization indicates the planned arrival time will be. | 15/Mar/24 |
| 23828 | Introducing Preset Views for dispatchers, a list created and managed by admins. These presets determine the filter values and columns displayed on the Dispatch, Planning and Alert Screens, providing a more focused and efficient user interface for dispatch operations. | 12/Mar/24 |
| 22630 | Introducing the ability to update custom attributes via the Automation Platform. Take advantage of robust triggers and conditions to automatically update organization-specific details during the fulfillment process. This enhancement provides a powerful new layer of customization and control. Learn more. | 12/Mar/24 |
| 27515 | You can now set delivery terms as hard constraints to prevent Bringg from requesting quotes from carriers that do not meet the requirements of an order. - When a delivery term is set as a hard constraint, carriers that do not meet an order's requirements do not appear in the Get Quotes response. - When a delivery term is not set as a hard constraint, it is considered a soft constraint. When a carrier with a soft constraint does not meet the requirements of an order, the carrier is included in the Get Quotes response with "delivery_terms_supported": false. | 5/Mar/24 |
| 26997 | Dispatchers can now enjoy several key improvements to the Dispatch map screen including the ability to search for drivers by name in the driver's pane, and to auto-focus on a particular driver's location on the map when selecting them from the list. In addition, clicking on the driver's location pin now displays their phone number in the info panel, and you can now click from the info panel straight to the assigned order's detail page. | 21/Nov/23 |
| 26125 | Route Planner now shows the sequence priority for orders in a route not assigned to a resource. In addition, you can now hover over an unassigned order to view the reason it is unassigned. | 21/Nov/23 |
| 17483 | The analytics dashboard now includes a template for better monitoring of driver performance. Widgets include a performance index that is a composite score per driver based on various performance-related metrics. Others include check-in proximity to actual customer location, CSAT summary, and so on. | 20/Nov/23 |
| 23802 | As part of our ongoing effort to impove your user experience, we have updated Bringg's main navigation menu. The "Drivers" menu item now displays as "Resources", with "Delivery Blocks", "Teams", and "Drivers" nested inside. | 20/Nov/23 |
| 27102 | The Dispatch map now displays driver skills by clicking on the driver pin, and the skills an order requires by clicking on the order flag. | 20/Nov/23 |
| 21882 | Route Planner can now display columns for the custom attributes you use. You can then select and rearrange the sequencing of those columns along with all of the others that Route Planner displays. | 20/Nov/23 |
| 26528 | The Planning Done webhook no longer includes Done and Canceled orders. | 20/Nov/23 |
| 16310 | You can now customize the headers of outgoing Bringg webhooks via our Webhooks and API Authentication Manager. This simplifies your ability to identify webhooks Bringg sends, giving you better tracking and security. | 19/Nov/23 |
| 21873 | You can now analyze vehicle-related metrics, as well as the reasons why carriers or customers cancel or give a particular rating to an order with new widgets in the analytics dashboard. | 19/Nov/23 |
| 15861 | Now you can create branded email templates using HTML directly in the Bringg Platform, and use automations to send customers an email at the necessary point in the fulfillment process, like immediately upon order creation. | 13/Nov/23 |
| 15144 | Using more than one webhooks server is now possible with the Webhook plus API authentication methods manager. | 13/Nov/23 |
| 14619 | You can now use custom attributes as columns and filters in the Dispatch and Planning page, enabling you to use details unique to your organization when supervising fulfillment. | 13/Nov/23 |
| 14409 | Dispatchers can now view their teams' service areas in the team's page. You can also permit certain dispatchers to create and manage service areas for their team, by granting the permission "Edit team service areas". This ensures all dispatchers have visibility into their team's information and safeguards against human error. | 13/Nov/23 |
| 25752 | The Get Order API now allows the "task_type_id" parameter to be sent in the request, allowing you to distinguish if the order is a Pickup or a Dropoff order. | 13/Nov/23 |
| 27082 | You can now adjust the size of the Dispatch map beyond 50% for improved visibility. | 13/Nov/23 |
| 10516 | Now you can leverage the Automations Platform to send webhooks, taking advantage of its wide array of triggers and conditions. This enhancement offers you more flexibility and control over your event-driven processes. | 11/Nov/23 |
| 12151 | Now you can set up vehicle profiles to easily add critical vehicle data for the optimization engine to consider when building the best routes, either using Route Optimization or AutoDispatch. For example, a vehicle profile might include weight capacity or the maximum number of orders that a vehicle type can transport at a time. | 13/Nov/23 |
| 27101 | You can now focus on selected drivers and orders more easily with automatic zooming when you double-click on an item in both the map and list views of the Dispatch page. | 11/Nov/23 |
| 27009 | When dispatching orders, you can now use the "Driver Status" and "Assignment Status" filters in the drivers' pane to see which on-shift drivers are already fulfilling other orders, and which are free to receive new assignments. | 31/Oct/23 |
| 19289 | Bringg automatically cancels any recurring orders when they fall on a blackout date. | 17/Oct/23 |
| 19653 | The report builder now includes “Check-in Method” fields that help you track how drivers check in or out of an order destination, whether manually or automatically. | 06/Oct/23 |
| 23717 | You can now track the progress of manual actions you activate in the Bringg platform thanks to new status indicators that update you as the process evolves. For example, if you reschedule the time window of certain orders, you can confirm where the process stands, and if the action failed for any orders. | 02/Oct/23 |
| 14413 | The analytics dashboard now gives you greater precision in extracting insights by allowing you to filter data according to carriers, drivers, tags, order types, and so on. Choose the filters you wish to apply to the dashboard, and select “Filter.” | 01/Oct/23 |
| 11840 | Keep track of all triggered automations on your Bringg merchant using the system report: Automation Event Report | 29/Sep/23 |
| 21663 | You can now create a set of delivery blocks and apply it to multiple teams at once, reducing the effort required to create your fulfillment schedules. Contact your Bringg representative to learn more. | 26/Sep/23 |
| 17979 | Dispatchers and planners can now easily move multiple orders between routes, or within the same route, in the route planner. This enables them to make adjustments quickly, reducing the time and effort (and therefore, cost) when tweaking routes due to exceptions. | 19/Sep/23 |
| 21663 | You can now easily access all forms of Bringg support directly from the “Help” button on the home screen. View the latest product updates, explore the documentation portal, or submit a support ticket as needed. | 19/Sep/23 |
| 17646 | You can now include a column in your order reports called Deliveries per Hour, which calculates the average number of done orders that active drivers fulfill per hour of the day. Access the field in the "Orders" table of the report builder. | 06/Sep/23 |
| 17976 | Dispatchers can now view loading & unloading times in both Dispatch & Planning to ensure more accurate route optimization and to better manage reloading processes when vehicles return to the store. | 24/Aug/23 |
| 19508 | You can now set your optimization to assign orders first to drivers who start their shifts earlier by following the sequence of delivery block start times. Contact your Bringg representative to enable this setting. | 21/Aug/23 |
| 22587 | The analytics widget configurations now allow you to group data by month, week, or year so that you can compare your results over time more easily. This applies only to widgets and visualizations that include a time dimension. | 19/Aug/23 |
| 20320 | The report builder now includes a "Pending" field in the Inventories table, allowing users to see how many items listed for recycling or disposal they have collected (pick up at customer location) in a given time period. For example, old appliances the require pickup. | 17/Aug/23 |
| 1004 | Delivery providers can now include the fee charged to the shipper for each delivery, or delivery cost, in certain APIs and webhook responses. The shipper can then use this field to extract insights in Bringg Reports. | 14/Aug/23 |
| 9711 | You can now set a blackout schedule in delivery slots to automatically remove all delivery slots offered to customers, for times when you temporarily do not offer fulfillment services. For example, set up a blackout during holidays or extreme weather on days when you otherwise offer fulfillment services. You can set blackout dates for specific service areas, for example, if a marathon causes street closures, or service plans, for example, if you are suspending VIP deliveries due to employee training. | 19/July/23 |
| 14413 | The analytics dashboard now gives you greater precision in extracting insights by allowing you to filter data according to carriers, drivers, tags, order types, and so on. Choose the filters you wish to apply to the dashboard, and select “Filter.” | 17/July/23 |
| 14681 | Bringg can now present different order cancelation reasons to the driver depending on whether they arrived at a destination or not, providing more accurate data for you and an improved experience for the driver. For example, the cancelation reason "No one home" will only appear as an option when the driver is at the customer's location. | 17/July/23 |
| 18104 | You can now preserve the sequencing of orders in a route when adding new ones to the optimization, rather than reshuffling the entire route. Contact your Bringg representative to enable this setting. | 16/July/23 |
| 14690 | Bringg can now facilitate a coordinated meeting among field delivery crews who aid one another during their planned routes. This enables delivery crews to work together efficiently, reducing time on site and enhancing the overall quality of service. Meetups is used to coordinate between two crews, and floating helper is used to coordinate a dedicated driver that arrives at certain destinations to help a delivery crew. | 18/Jun/23 |
| 18104 | Bringg can now present different order cancelation reasons to the driver depending on whether they arrived at a destination or not, providing more accurate data for you and an improved experience for the driver. For example, the cancelation reason "No one home" will only appear as an option when the driver is at the customer's location. | 13/Jun/23 |
| 14619 | You can now use custom attributes as columns and filters in the Dispatch and Planning page, enabling you to use details unique to your organization when supervising fulfillment. Learn more | 12/Jun/23 |
| 18129 | The Get Order API call now also returns the details of a linked order connected to the order indicated in the call. | 04/Jun/23 |
| 9711 | You can now set a blackout schedule in delivery slots to automatically remove all delivery slots offered to customers, for times when you temporarily do not offer fulfillment services. For example, set up a blackout during holidays or extreme weather on days when you otherwise offer fulfillment services. You can set blackout dates for specific service areas, for example, if a marathon causes street closures, or service plans, for example, if you are suspending VIP deliveries due to employee training. | 29/May/23 |
| 15141 | Bringg now offers two new webhooks: The first is triggered when a driver changes their status to unavailable or back to available, allowing you to instantly know when your driver cannot receive orders. For example, when a driver needs time to fix a flat tire they would mark themselves as unavailable. Learn more. The second is triggered when a dispatcher reassigns an order from one driver to another and provides a reason for the change. This allows you to identify trends in reassignment and adjust Bringg settings as needed. For example, you may learn that dispatchers often reassign orders to evenly distribute orders between drivers and choose to adjust this setting in your route optimization. Learn more. | 21/May/23 |
| 17258 | New records added to Bringg now appear without the need to refresh the page, ensuring you are kept up to date in real-time. This includes new teams, drivers, users, customers, privileges, and companies. | 11/May/23 |
| 17688 | New records added to Bringg now appear without the need to refresh the page, ensuring you are kept up to date in real-time. This includes new teams, drivers, users, customers, privileges, and companies. | 11/May/23 |
| 19653 | The report builder now includes “Check-in Method” fields that help you track how drivers check in or out of an order destination, whether manually or automatically. | 09/May/23 |
| 14414 | The analytics dashboard now incorporates data for linked order use cases. For example, when a fulfillment includes separate pickup and delivery legs, the On Time Rate widget only assesses timing for the applicable leg of the journey. Similarly, widgets that count totals like Canceled Orders or Orders per Route consider only the delivery leg of a linked order. | 16/April/23 |
| 2596 | The analytics dashboard now includes a new widget called "Active Drivers" which counts the drivers within a time frame who have received at least one order. This offers you better visibility into the scope of activity across your drivers and teams. | 02/April/23 |
| 2599 | The analytics dashboard now includes a "Created Orders" widget to help you monitor volume by displaying the total number of successfully created orders within a time frame. | 02/April/23 |
| 3270 | The driver action setup design and functionality are now more intuitive. For example, you can no longer save empty answers to a multiple choice question. | 27/Mar/23 |
| 15351 | You can now create automatic order flows that cancel an order, with the new automations action "Cancel order". For example, you can automatically cancel an order if no carrier can deliver it. | 26/Mar/23 |
| 12278 | You can now set organization-wide blackout dates that apply to all teams, to confirm that your entire organization is aligned. To enable, contact your Bringg representative. | 19/Mar/23 |
| 10096 | You can now set up recurring automatic actions, by selecting the automations trigger type “Recurring”. For example, create an automation that sends consumers their updated time window via SMS each work day at 9AM. | 18/Mar/23 |
| 11868 | Route optimization can now consider the maximum speed a vehicle can travel when predicting the timing of a route. For example, when a truck with a maximum speed of 50mph is traveling on a road with a speed limit of 70mph, RO builds the route using the road’s parameters, and uses the vehicle’s maximum speed in order to predict timing. | 18/Mar/23 |
| 12133 | You can now group automations by trigger, action, or trigger type, to easily visualize your fulfillment life cycle. For example, view all automations that occur when an order is "ready to execute" to understand that the orders are sent to Dispatch and dispatchers are notified with an alert. | 18/Mar/23 |
| 14681 | You can now preserve the sequencing of orders in a route when adding new ones to the optimization, rather than reshuffling the entire route. Contact your Bringg representative to enable this setting. | 18/Mar/23 |
| 17024 | The ability to share a report from the view report page (once a user clicked on a report to see its data). | 18/Mar/23 |
| 11189 | You can locate the cause of route issues easily with new filters on the Runs page. For example, if all the orders of a route arrive late unexpectedly, view the driver’s previous routes to pinpoint where the delays began. | 15/Mar/23 |
| 3167 | You can now assign a title and other identifying details to routes using the Create and Update Route Identifier APIs. Shippers can use these details to align Bringg’s route planning with their fulfillment operations. For example, they may use a route title to represent a specific loading bay in their warehouse, indicating where the items for this route should be staged. | 14/Mar/23 |
| 3051 | If a consumer scheduled an order (usually a pickup) from the CX page, they now have the option to tap Cancel Order when possible (for example the driver is not yet on their way). Bringg confirms if the cancellation was successful or not. | 14/Mar/23 |
| 14846 | Bringg now keeps you updated on who has access to your reports. When sharing a report and granting permissions, Bringg sends an email to the report recipients as well as users who already have access to the report. | 08/Mar/23 |
| 7367 | You can now select a parent team in the report builder to view a report for a grouped set of teams. For example, if you have teams grouped by geographic region, you can now choose the parent team for a given region to generate a regional report. | 08/Mar/23 |
| 38280 | You can now configure late SMS at the tag level. | 08/Mar/23 |
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