Allow Customers to Choose a Delivery Time with Delivery Slots
  • 12 Dec 2023
  • 1 Minute to read
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Allow Customers to Choose a Delivery Time with Delivery Slots

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Article Summary

Use Bringg's APIs to present real-time delivery availability to your customer in your shopping flow to create exceptional customer service. Offer your customers multiple delivery slots so they can choose the day and time range most convenient for them to receive a delivery or service.

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You can offer:

  • Different delivery slots depending on the order's destination or service plan.
  • Delivery slots up to 30 days from the current day.
  • Delivery slots as short as 30 minutes.
  • Recurring delivery slots.

Before You Begin

• Set up service plans. Learn more.
• Set up service areas. Learn more.

Procedure

  1. Set up the weekly cadence of deliveries in the Bringg Platform (coming soon) or using the Create Delivery Slot API.
  2. Get the delivery slots that are available for a particular purchase by sending the Get Quotes API.
    You send the order's details, such as delivery address and service plan, in the call and Bringg responds with the available delivery slots for the customer's delivery.
    In the response, Bringg can notify you whether the carrier can complete a green delivery.
  3. Reserve the delivery slot while your customer is shopping by creating an order in Bringg with the Create Order API.
    Include the reserved_until field to place a limit on how long the slot is reserved. If the customer does not complete their purchase, the order is canceled automatically at the time indicated by this field.
  4. After checkout, include inventory items and final details for the order using the Update Order API.
  5. Create a recurring delivery slot with the Create Recurring Order API. For example, a customer can sign up to receive a grocery delivery every week at 6:00PM.

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