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    Assign a Delivery Assistant
    • 07 May 2024
    • 1 Minute to read
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    Assign a Delivery Assistant

    • Updated on 07 May 2024
    • 1 Minute to read
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    Article summary

    Open for Early Adopters
    Contact your Bringg representative to begin using this feature.

    Pair drivers with a delivery assistant for orders requiring complex assembly or installation.

    Select delivery assistants from among other drivers in your team, and assign them to one or more orders at a time in Dispatch or Planning.

    Before You Begin

    • Confirm you have a user account of type Dispatcher (or Admin).
    • Contact your Contact your Bringg customer service representative to set up an automated custom action for assigning delivery assistants.  Learn more.
    • Add orders to Bringg either manually, or via API. 
    • Assign orders to drivers, either manually or via API. Learn more.

    Procedure

    Step 1: Open Bringg and navigate to Planning, or Dispatch > List.  

    Step 2: Select one or more orders or routes from the list, or open a single order's page.

    Step 3: Select More Actions from Planning or Dispatch, or Actions from the order page.

    Step 4: Choose "Delivery Assistant", or whatever custom action name your company selected when configuring this functionality.

    Step 5: Select a driver from those assigned to your team and select Run to apply it to the order(s).

    The selected driver displays in a dedicated column in Planning or Dispatch, and under Managed Attributes on the order page.

    Tip
    You can also override a delivery assistant assignment for select orders by simply repeating the same process on those particular orders and choosing a different delivery assistant.

    Step 6: (Optional) Add information about the chosen delivery assistants to your flexible webhook payloads under task_managed_attributes. Learn more.




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